Or they provide clear instruction on how to do it WITHOUT having to resort
to Google...

A large number of issues come from the wide breadth of software and authors,
all doing things in their own ways...

The Œopenness¹ here is what causes the problem as there don¹t appear to be
any accepted design patterns to follow etc.  Don¹t get me wrong I¹m a geek
and Œmostly¹ can do what I need to on Ubuntu but honestly at the moment I
wouldn¹t put Linux on a Œusers¹ desktop.

Also, it¹d be nice if the software was seen my a UI designer before launch.
Most UI¹s on Linux software are very sucky at the moment!


On 04/08/2009 12:46, "Andrew Bowden" <andrew.bow...@bbc.co.uk> wrote:

> Out of interest, did you get him to try using a tar.gz file or a deb/rpm?
>  
> I ask as tar.gz is a pain in the backside.  This cannot be denied.   But then
> I use Linux on all my home PCs and almost never use them for software
> installation.  
>  
> For my mind, using DEBs or RPMs from central repositories is a FAR FAR FAR
> superior way of managing your software than the Windows method of downloading
> random files from random sites, each of which use a random installation
> routine!  This is especially true with upgrades.  I can upgrade my entire
> Ubuntu box with complete ease.
>  
> However it requires a user to be told "this is what you do with software".
>  
> But lets be honest - this is not a Linux thing.  When I first tried to
> installed software on OS-X, I got completely thrown and that's probably the
> easiest installation method going!  It wasn't that it was hard - just that no
> one told me what to do.
>  
> So software companies either do everything like Windows because "everyone
> knows what to do", or they do something which may be better but which people
> have to learn something new.
>  
>  
> 
>>  
>>  
>> 
>>  From: owner-backst...@lists.bbc.co.uk
>> [mailto:owner-backst...@lists.bbc.co.uk] On Behalf Of Alun  Rowe
>> Sent: 04 August 2009 12:36
>> To:  backstage@lists.bbc.co.uk
>> Subject: Re: [backstage] Fwd:  [Autonomo.us] Skype, out?
>> 
>>  
>>    
>>     
>>   Ask a genuine user to install some software on  it.  I know it¹s a LOT
>> better than it used to be but my dad still  couldn¹t do it.
>> 
>> Alun
>> 
>> 
>> On 04/08/2009 11:31, "Brian  Butterworth" <briant...@freeview.tv>  wrote:
>> 
>>  
>>> 
>>> 
>>> 2009/8/4 Alun Rowe <alun.r...@pentangle.co.uk>
>>>  
>>>> ...
>>>>  Mere users  don¹t stand a chance with anything Linux based.  It¹s far too
>>>> geeky to use still.
>>>> 
>>>> Your  final pronouncement is interesting.  How can you  justify it?
>>>> 
>>>>  
>>>>  
>>>>> 
>>>>> 
>>>>> Alun
>>>>> 
>>>>> 
>>>>> 
>>>>> On 04/08/2009 08:13,  "Dave Crossland" <d...@lab6.com
>>>>> <http://d...@lab6.com>  > wrote:
>>>>> 
>>>>>  
>>>>>> Have you heard of  Red Hat?
>>>>>> 
>>>>>>  
>>>>>>> On 4 Aug 2009,  7:02 AM, "Alun Rowe" <alun.r...@pentangle.co.uk
>>>>>>> <http://alun.r...@pentangle.co.uk>  > wrote:
>>>>>>> 
>>>>>>> 
>>>>>>> The problem with a 'free digital  society'  is that people need
>>>>>>> salaries.
>>>>>>> 
>>>>>>> Ask the  music/film industry what they think.
>>>>>>> 
>>>>>>> I love the idea of  utopia but we all know that unicorns don't exist,
>>>>>>> right?
>>>>>>> On 3 Aug 2009, at  20:14, "Dave Crossland" <d...@lab6.com
>>>>>>> <http://d...@lab6.com> >  wrote: > Hi, > > What about the case  fo...
>>>>>>> 
>>>>>>> Alun Rowe Pentangle  Internet Limited 2 Buttermarket Thame Oxfordshire
>>>>>>> OX9 3EW Tel:  +44 8700 33...
>>>>>>  
>>>>>> 
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>>>>> 
>>>>> 
>>>>> Alun  Rowe
>>>>> Pentangle Internet Limited 2 Buttermarket Thame Oxfordshire OX9 3EW
>>>>> Tel: +44 8700 339905 Fax: +44 8700 339906
>>>>> Please direct all support requests to  it-supp...@pentangle.co.uk
>>>>> <mailto:it-supp...@pentangle.co.uk>     Pentangle  Internet Limited is a
>>>>> limited company registered in England and  Wales. Registered number:
>>>>> 3960918. Registered office: 1 Lauras  Close, Great Staughton,
>>>>> Cambridgeshire PE19 5DP
>>>>> 
>> 
>> 
>>  
>>   Alun Rowe
>>   Pentangle Internet Limited 2 Buttermarket Thame Oxfordshire OX9 3EW Tel:
>> +44 8700 339905 Fax: +44 8700 339906
>>  Please direct all  support requests to it-supp...@pentangle.co.uk
>> <mailto:it-supp...@pentangle.co.uk>
>>  Pentangle Internet Limited is a  limited company registered in England and
>> Wales. Registered number:  3960918. Registered office: 1 Lauras Close, Great
>> Staughton,  Cambridgeshire PE19 5DP
>>  
>>  
>>  
>> 



Alun Rowe
Pentangle Internet Limited
2 Buttermarket
Thame
Oxfordshire
OX9 3EW
Tel: +44 8700 339905
Fax: +44 8700 339906
Please direct all support requests to mailto:it-supp...@pentangle.co.uk 
Pentangle Internet Limited is a limited company registered in England and 
Wales. Registered number: 3960918. Registered office: 1 Lauras Close, Great 
Staughton, Cambridgeshire PE19 5DP

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