Or they provide clear instruction on how to do it WITHOUT having to resort to Google...
A large number of issues come from the wide breadth of software and authors, all doing things in their own ways... The Œopenness¹ here is what causes the problem as there don¹t appear to be any accepted design patterns to follow etc. Don¹t get me wrong I¹m a geek and Œmostly¹ can do what I need to on Ubuntu but honestly at the moment I wouldn¹t put Linux on a Œusers¹ desktop. Also, it¹d be nice if the software was seen my a UI designer before launch. Most UI¹s on Linux software are very sucky at the moment! On 04/08/2009 12:46, "Andrew Bowden" <andrew.bow...@bbc.co.uk> wrote: > Out of interest, did you get him to try using a tar.gz file or a deb/rpm? > > I ask as tar.gz is a pain in the backside. This cannot be denied. But then > I use Linux on all my home PCs and almost never use them for software > installation. > > For my mind, using DEBs or RPMs from central repositories is a FAR FAR FAR > superior way of managing your software than the Windows method of downloading > random files from random sites, each of which use a random installation > routine! This is especially true with upgrades. I can upgrade my entire > Ubuntu box with complete ease. > > However it requires a user to be told "this is what you do with software". > > But lets be honest - this is not a Linux thing. When I first tried to > installed software on OS-X, I got completely thrown and that's probably the > easiest installation method going! It wasn't that it was hard - just that no > one told me what to do. > > So software companies either do everything like Windows because "everyone > knows what to do", or they do something which may be better but which people > have to learn something new. > > > >> >> >> >> From: owner-backst...@lists.bbc.co.uk >> [mailto:owner-backst...@lists.bbc.co.uk] On Behalf Of Alun Rowe >> Sent: 04 August 2009 12:36 >> To: backstage@lists.bbc.co.uk >> Subject: Re: [backstage] Fwd: [Autonomo.us] Skype, out? >> >> >> >> >> Ask a genuine user to install some software on it. I know it¹s a LOT >> better than it used to be but my dad still couldn¹t do it. >> >> Alun >> >> >> On 04/08/2009 11:31, "Brian Butterworth" <briant...@freeview.tv> wrote: >> >> >>> >>> >>> 2009/8/4 Alun Rowe <alun.r...@pentangle.co.uk> >>> >>>> ... >>>> Mere users don¹t stand a chance with anything Linux based. It¹s far too >>>> geeky to use still. >>>> >>>> Your final pronouncement is interesting. How can you justify it? >>>> >>>> >>>> >>>>> >>>>> >>>>> Alun >>>>> >>>>> >>>>> >>>>> On 04/08/2009 08:13, "Dave Crossland" <d...@lab6.com >>>>> <http://d...@lab6.com> > wrote: >>>>> >>>>> >>>>>> Have you heard of Red Hat? >>>>>> >>>>>> >>>>>>> On 4 Aug 2009, 7:02 AM, "Alun Rowe" <alun.r...@pentangle.co.uk >>>>>>> <http://alun.r...@pentangle.co.uk> > wrote: >>>>>>> >>>>>>> >>>>>>> The problem with a 'free digital society' is that people need >>>>>>> salaries. >>>>>>> >>>>>>> Ask the music/film industry what they think. >>>>>>> >>>>>>> I love the idea of utopia but we all know that unicorns don't exist, >>>>>>> right? >>>>>>> On 3 Aug 2009, at 20:14, "Dave Crossland" <d...@lab6.com >>>>>>> <http://d...@lab6.com> > wrote: > Hi, > > What about the case fo... >>>>>>> >>>>>>> Alun Rowe Pentangle Internet Limited 2 Buttermarket Thame Oxfordshire >>>>>>> OX9 3EW Tel: +44 8700 33... >>>>>> >>>>>> >>>>>> This message (and any associated files) is intended only for the use of >>>>>> the individual or entity to which it is addressed and may contain >>>>>> information that is confidential, subject to copyright or constitutes a >>>>>> trade secret. If you are not the intended recipient you are hereby >>>>>> notified that any dissemination, copying or distribution of this >>>>>> message, or files associated with this message, is strictly prohibited. >>>>>> If you have received this message in error, please notify us immediately >>>>>> by replying to the message and deleting it from your computer. Messages >>>>>> sent to and from us may be monitored. >>>>>> >>>>>> >>>>>> >>>>>> Internet communications cannot be guaranteed to be secure or error-free >>>>>> as information could be intercepted, corrupted, lost, destroyed, arrive >>>>>> late or incomplete, or contain viruses. Therefore, we do not accept >>>>>> responsibility for any errors or omissions that are present in this >>>>>> message, or any attachment, that have arisen as a result of e-mail >>>>>> transmission. If verification is required, please request a hard-copy >>>>>> version. Any views or opinions presented are solely those of the author >>>>>> and do not necessarily represent those of the company. >>>>>> >>>>> >>>>> >>>>> Alun Rowe >>>>> Pentangle Internet Limited 2 Buttermarket Thame Oxfordshire OX9 3EW >>>>> Tel: +44 8700 339905 Fax: +44 8700 339906 >>>>> Please direct all support requests to it-supp...@pentangle.co.uk >>>>> <mailto:it-supp...@pentangle.co.uk> Pentangle Internet Limited is a >>>>> limited company registered in England and Wales. Registered number: >>>>> 3960918. Registered office: 1 Lauras Close, Great Staughton, >>>>> Cambridgeshire PE19 5DP >>>>> >> >> >> >> Alun Rowe >> Pentangle Internet Limited 2 Buttermarket Thame Oxfordshire OX9 3EW Tel: >> +44 8700 339905 Fax: +44 8700 339906 >> Please direct all support requests to it-supp...@pentangle.co.uk >> <mailto:it-supp...@pentangle.co.uk> >> Pentangle Internet Limited is a limited company registered in England and >> Wales. Registered number: 3960918. Registered office: 1 Lauras Close, Great >> Staughton, Cambridgeshire PE19 5DP >> >> >> >> Alun Rowe Pentangle Internet Limited 2 Buttermarket Thame Oxfordshire OX9 3EW Tel: +44 8700 339905 Fax: +44 8700 339906 Please direct all support requests to mailto:it-supp...@pentangle.co.uk Pentangle Internet Limited is a limited company registered in England and Wales. Registered number: 3960918. Registered office: 1 Lauras Close, Great Staughton, Cambridgeshire PE19 5DP