Dear all,

I've encountered this same error message several times now.

In my case setting the log level to 5 helped to trace the error back to several files which seem to have duplicates. The error message always reads something like:
tarExtract: Botch - got multiple pool file matches
tarExtract: bpc_poolWrite_write: got 2 matching files for digest d2734b9512114c9e6687a54c7b4f7a50

This seems to be the same problem as mentioned in the recent thread "Backup failure due to two specific files". In my case here, when a full backup is running it never comes to an end and then starts all over again. If it is an incremental backup, however, everything is fine and the backup completes.

Strangely, this error suddenly shows up for files that have been on the hosts for ages. I already tried to manually remove the problematic files from a host, after which the full backups succeed again, but around a week later other files suddenly start having the same problem.

This first happened a while ago with one host, but recently several other hosts started having the same problems on Windows 7, 10, and Server 2008 and it is becoming a serious issue.

So far I helped myself by increasing the full backup period of the hosts such that only incremental backups are currently running - but this is obviously not a good solution.

I'm using backuppc 4.2.1, samba version 4.3.11-Ubuntu, and tar (GNU tar) 1.28.

Best regards,
Thorsten


On 30-Oct-18 12:51 AM, Craig Barratt via BackupPC-users wrote:
You could look at the "Errors" display option in the host summary web page, which should make it easier to find an unexpected message.  It is likely close to the end of the file, before any cleanup is done.

You could also email me the XferLOG file.

Craig

On Mon, Oct 29, 2018 at 4:44 PM Jaime Fenton <jaime.fen...@animallogic.ca <mailto:jaime.fen...@animallogic.ca>> wrote:

    Would you be able to specify what error I would be looking for in
    the log file that could narrow that down?____

    __ __

    Thanks,____

    Jaime____

    __ __

    *From:*Craig Barratt via BackupPC-users
    [mailto:backuppc-users@lists.sourceforge.net
    <mailto:backuppc-users@lists.sourceforge.net>]
    *Sent:* Monday, October 29, 2018 4:31 PM
    *To:* General list for user discussion, questions and support
    <backuppc-users@lists.sourceforge.net
    <mailto:backuppc-users@lists.sourceforge.net>>
    *Cc:* Craig Barratt <cbarr...@users.sourceforge.net
    <mailto:cbarr...@users.sourceforge.net>>
    *Subject:* Re: [BackupPC-users] Backup Error not encountered before____

    __ __

    It means BackupPC_tarExtract encountered a fatal error, and exited
    with status 1.  There should be an error message in the XferLOG
    file, but you should also look in the client or main BackupPC LOG
    file.____

    __ __

    Craig____

    __ __

    On Mon, Oct 29, 2018 at 4:26 PM Jaime Fenton
    <jaime.fen...@animallogic.ca <mailto:jaime.fen...@animallogic.ca>>
    wrote:____

        Hi there all,____

        ____

        Has anyone seen this error before: ____

        ____

        backup failed (BackupPC_tarExtract exited with fail status 256)

        Does anyone know what fail status 256 refers to?____

        ____

        I’m using BackupPC 4.2.1 with Samba 4.7.1 and backing up a
        windows 7 machine.____

        ____

        Thanks,____

        Jaime ____

        ____

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        Jaime Fenton
        Support Engineer

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