There are various log files to look at:
Server log file
Host log file
and sometimes a transfer log file.
Where does the error show up in these?
Running the restore, manually, can also be helpful:
https://backuppc.sourceforge.net/faq/BackupPC.html#Restore-functions
Who are the owners of the data on the backup hardware?
For what it is worth, by backups file has 25 columns, running
BackupPC-4.4.0-8.fc37
On 2023-01-08 07:15, Samual Flossie wrote:
Hello all - How can I recover backups when the UI says "Error:
Directory /var/lib/backuppc//pc/ip/300 is empty" ?
I have an old computer that has been offline for a few years with full
backups from mid to late 2019 and want to recover files.
Details
This computer has been offline for last few years and not in the list
of hosts. The backups were done in mid to late 2019 with backuppc
4.3.0 and then removed it from hosts.
Same backuppc server and data but backuppc upgraded last year,
currently running 4.4.0. backuppc server running on ubuntu. Backups
and restores for current hosts continue to work.
Recently, I added the computer to hosts as usual, and the backups are
listed. When I navigate into each of the backups, it shows "Error:
Directory /var/lib/backuppc//pc/ip/300 is empty". Each of the backups
for this computer shows empty.
Note that the extra slash in the directory is from $TopDir
(/var/lib/backuppc/) and seems to come back after removing the
trailing slash and saving in UI. The extra / doesn't appear to impact
other restores or backups.
Currently running backuppc 4.4.0. Have been running backuppc for 5+
years and upgraded as new backuppc releases came out.
The host directory (/var/lib/backuppc//pc/ip) exists with permissions
(755) and the permissions and the file structure appear consistent
with other computers and backups. The backup directories exist i.e.
(/var/lib/backuppc//pc/ip/300) with permissions (750) and the
permissions and the file structure appear consistent with other
computers and backups.
It looks like the file /var/lib/backuppc//pc/ip/backups has fewer
columns in it vs the host/backups file for current hosts… and this may
because currently 4.4.0 and other was v4.3.0.
How can I diagnose the issue and recover the files in the backups?
Sammy
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