Hi,
On 12.10.2005 19:47, Yu Safin wrote:
My company is asking questions regarding Bacula and I am hopping that
this list might be able to help.
1) how big a group is involved in developing Bacula?
According to sourceforge, there are 28 developers.
Most of the actual work is done by 1 (one) developer.
Much inspiration and help has probably been received by lots and lots of
people.
Kern can probably give more details - if he is interested in your
questions :-)
2) where can we go for support if something breaks?
Here.
To me.
To others, some of them are listed on the bacula.org web page.
3) can we pay for support so we can open/track problems?
Sure.
What is more interesting - can you get a SLA agreement to your
conditions, with a guaranteed response and guaranteed success? Probably not.
(Of course you could get one to *my* conditions ;-)
4) how many Fortune 500 companies are using Bacula?
No idea. And somehow I doubt that this is of any relevance concerning
the decision to use Bacula in a business critical environment.
I installed Bacula and technically I find it a great product.
In no time at all I had it backing up four large servers.
My next steps are complicated:
1) get Legal to approve it.
2) get Operations to accept it.
3) get the Linux Admin group to take it.
Any thoughts on the subject will be appreciated.
I don't think that anyone can really help you with these steps...
getting it approved? Probably the most difficult part. The usual stuff
about open source can deliver better security, more flexible development
etc. all apply, but unless you find someone who offers commercial
support that will all be useless.
Operations? You tell them what to do, right? Well, perhaps not you
personally, but someone surely can.
Admins? They will love it once they see it ;-)
Arno
--
IT-Service Lehmann [EMAIL PROTECTED]
Arno Lehmann http://www.its-lehmann.de
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