On 6/28/07, Kern Sibbald <[EMAIL PROTECTED]> wrote: > On Thursday 28 June 2007 16:27, demerphq wrote: > > On 6/28/07, Kern Sibbald <[EMAIL PROTECTED]> wrote: > > > If any of you have experience using RT in any context, but particularly > for > > > development coordination, I would really appreciate to hear about it. > > > > Im familiar with using RT from the Perl project. Id say its a good > > plan and call. > > Can you tell me a bit how they have it setup and how the developer's use it?
All trouble tickets for Perl go through RT. We use to assign bugs, and resolve and follow up on them. We dont really use it for development coordination. We use IRC and the mailing list for that although assigning a bug to yourself does serve as a good way to keep track of what bugs are being worked on by whom. I have to say i like it quite a bit. Very powerful search features and ways of customizing your view of the tickets in the system. Perl comes bundled with a tool called perlbug which knows how to write a bug report for perl that contains the necessary diagnostic and environmental information to track the bug down. It then sends an email to the bug list where RT automatically picks it up, replies and forwards a copy to the main dev list. Anyone replying to the mail on the list automatically gets their reply added to the ticket. So in many respects you can use RT from your mailing list and use the web site only when you want to close a ticket or search through existing tickets. You can poke around the system by starting at http://rt.perl.org/perlbug/ cheers, Yves -- perl -Mre=debug -e "/just|another|perl|hacker/" ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ Bacula-users mailing list Bacula-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/bacula-users
