It has to do with the autoformatting feature.

In Word click
FORMAT

Then AUTOFORMAT

OPTIONS button

AUTOCORRECT tab

The cursor should be blinking in the "replace" box.  

Type the small letter "i".  

In the larger box below it you will see that a list appears, and at the
top of the list on the left is the small letter "i" and in the box to the
right of it is a capital "I".  Click on the small "i" to highlight both
items on that line.  Click the "DELETE" button.  Click OK.  Go on with
your life a happier, more contented person.

Brent

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