(sorry saw I wasn’t replying to the entire list)

Ok the problem remains,

A client that’s connected using client initiated connection is still dropping 
off when I try to query it

08-Oct-19 10:16     54                  1                   mills-feldman-fd    
                    
====
You have messages.
*status client=mills-feldman-fd 
Connecting to Client mills-feldman-fd at <snip>
Handshake: Immediate TLS, Encryption: PSK-AES256-CBC-SHA
*


As you can see when I do status on it it just drops right away doesn’t hang, 
and doesn’t provide the usual expected feedback and now the client will be 
missing from the connection.

Should I try lowering the heartbeat?

Client {
 Name = mills-feldman-fd
 FDport = 9102
 Address = <snip>
 Catalog = myth_catalog
 Password = “<snip>"
 File Retention = 3 months
 Job Retention = 6 months
 AutoPrune = yes
 Connection From Client To Director = yes
 Connection From Director To Client = no
 Heartbeat Interval = 60
}



> On Oct 5, 2019, at 12:07 PM, Brock Palen <[email protected]> wrote:
> 
> 
>> On Oct 4, 2019, at 6:47 AM, Jörg Steffens <[email protected]> wrote:
>> 
>> On 03.10.19 at 16:15 wrote Brock Palen:
>>> I am running into issues where roaming clients using client initiated 
>>> connections are un-reliable. They worked very well for a number of months 
>>> but now I find that clients that we know are online, and the director 
>>> reports as connected something as simple as
>>> 
>>> status client=<client>
>>> 
>>> Will just drop the connection,
>> 
>> So, will (1) the status command get executed, you receive an answer and
>> the connection is lost after this, or will (2) the connection close
>> immediately?
> 
> Drops immediately,
> 
> it prints:
> 
> *status client=sch-hp-desktop-fd 
> Connecting to Client sch-hp-desktop-fd at 192.168.67.99:9102
> Handshake: Immediate TLS, Encryption: PSK-AES256-CBC-SHA
> 
> and then nothing,  if I kill the console, the client is not listed in client 
> initiated connections, but will eventually come back.
> 
>> 
>>> eventually the client comes back, but it causes a lot of backup failures 
>>> and unreliable reporting.
>>> 
>>> All clients are windows 10.
>>> 
>>> Has anyone started seeing this?  Should we try tuning some timeouts?  Right 
>>> now they are defaults.
>> 
>> On 1:
>> Well, it works a designed.
>> A connection is only used for one task/job.
> 
> Yep most the time it works.
> 
>> 
>> On Client Initiated Connection the FD opens up a connection to the
>> Director. When the Director uses this connection, either by running a
>> job or running a status command, the FD opens up another connection, so
>> the Director has a spare one available.
>> The connection used by the Director will be closed after the task/job.
>> 
>> On 2:
>> Yes, you should set Heartbeat Interval like described in the documentation:
>> 
>> https://docs.bareos.org/TasksAndConcepts/NetworkSetup.html#client-initiated-connection
> 
> Yeah thought I did, and like I noted it worked very well for a long time, and 
> now it’s spotty.  One client is working much more than the other, and two 
> others are 100% reliable but connect over a VPN rather than public WAN
> 
> I was just going to paste in the client config, but I noticed for both of 
> them I had left the LanAddress populated
> 
> Client {
>  Name = sch-hp-desktop-fd
>  FDport = 9102
>  Address = <snip>
>  LanAddress = 192.168.1.110
>  Maximum Concurrent Jobs = 1
>  Catalog = myth_catalog
>  Password = “<snip>"
>  File Retention = 3 months
>  Job Retention = 6 months
>  AutoPrune = yes
>  Connection From Client To Director = yes
>  Connection From Director To Client = no
>  Heartbeat Interval = 60
> }
> 
> Becuse doign a full over the network is bad so we have our own snowball 
> running on a Raspbery Pi  we mail to their house to do a full backup,  then 
> override the pool, mail it back, migrate job and then Always Incremental 
> after that.   So that is a difference from the two that work 100%.
> 
> I removed that  will see what happens. 
> 
>> 
>> Regards,
>> Jörg
>> 
>> -- 
>> Jörg Steffens                   [email protected]
>> Bareos GmbH & Co. KG            Phone: +49 221 630693-91
>> http://www.bareos.com           Fax:   +49 221 630693-10
>> 
>> Sitz der Gesellschaft: Köln | Amtsgericht Köln: HRA 29646
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>> 
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