Hi Seth,

did you notice any bareos-sd crashes?
Check your syslog or use journalctl for messages containing bareos-sd,
are there any *.bactrace files in /var/lib/bareos/ ?

Note that the systemd units will trigger automatic restart of bareos-sd if it 
crashes.

If you noticed bareos-sd crashes, make sure to install gdb and debuginfo 
packages to get
proper traceback of the next crash, for details see
https://docs.bareos.org/Appendix/Debugging.html

Regards,
Stephan

On 7/24/24 16:11, Seth Galitzer wrote:
I spent considerable time yesterday moving my bareos dir host from centos7 to debian 12. Ran my usual set of jobs last night and still got 5 jobs that failed with "Fatal error: filed/backup.cc:1616 Network send error to SD. ERR=Broken pipe". This only started happening in the last 6 weeks, since I stood up a new fd host. None of my other fd hosts are triggering this error. When I manually re-run these failed jobs, they usually complete fine, though yesterday, I tried to rerun one three times and it never finished successfully. Both hosts are running the latest version available from official bareos repos: 23.0.4~pre113.6ea98eb40-106. I need some additional troubleshooting and debugging help with this. Debug logs aren't really showing anything useful.

Thanks.
Seth

On Wednesday, July 10, 2024 at 9:32:40 AM UTC-5 Seth Galitzer wrote:

    I've been running my dir and sd on a centos7 (I know, it's old) host, 
upgrading bareos regularly. It's been processing jobs just fine from fd hosts 
running a variety of debian and ubuntu releases, as well as another centos7 
host. I recently moved jobs from the centos7 fd to a new one running debian 12 
(bookworm), also running the latest bareos release. Since then, jobs have been 
randomly failing from that host only.

    I would get job reports with messages like this:
    05-Jul 20:00 imperial-dir JobId 60064: Fatal error: Network error with FD 
during Backup: ERR=Connection reset by peer 05-Jul 20:00 imperial-dir JobId 
60064: Fatal error: Director's comm line to SD dropped. 05-Jul 20:00 
imperial-dir JobId 60064: Fatal error: No Job status returned from FD. 05-Jul 
20:00 imperial-dir JobId 60064: Insert of attributes batch table with 323847 
entries start 05-Jul 20:00 imperial-dir JobId 60064: Insert of attributes batch 
table done 05-Jul 20:00 imperial-dir JobId
    60064: Error: Bareos imperial-dir 23.0.4~pre61.010c81fdc (03Jul24):

    Essentially, it looks like the job would run to completion, but then never send the 
final OK back to the director, eventually time out and then trigger this error. When I 
first setup the new fd host, this was happening for every job. After doing a bit of 
research, I added "Heartbeat Interval = 60" to the client config on the dir. 
Since then, most of the jobs have been completing, but 5 out of about 30 still fail. Upon 
re-running those jobs manually, sometimes 1 still fails, but the rest succeed.

    Now, my job reports have errors like this:
    10-Jul 03:51 files-fd JobId 60268: Fatal error: filed/dir_cmd.cc:2423 Comm 
error with SD. bad response to Append Data. ERR=Connection reset by peer 10-Jul 
03:51 imperial-dir JobId 60268: Fatal error: Director's comm line to SD 
dropped. 10-Jul 03:51 imperial-dir JobId 60268: Error: Bareos imperial-dir 
23.0.4~pre64.caca3169f (05Jul24):

    I turned on trace debugging for the dir, sd, and fd (remember I have dir 
and sd running on the same host). I can send full traces if needed, but the 
most prevalent error from all three traces is something like this:
    lib/tls_openssl_private.cc:325-60268 SSL_get_error() returned error value 2
    Sometimes the error code returned is 5, but it's usually 2.

    I've been running bareos for several years without any problems and this is 
the first major one I've hit. I would love to know what changed and if there's 
anything that can be done to compensate for it. All my other fd hosts are 
running jobs just fine. I don't believe most of the rest of them are running 
bareos 23.0.3 releases. My next step is going to be to migrate my dir/sd host 
to debain 12, hoping that comparable ssl libs will help. But if there's 
anything else that can be done for a
    quicker fix, I'd appreciate some advice.

    Thanks.
    Seth

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  Stephan Dühr                              [email protected]
  Bareos GmbH & Co. KG                      Phone: +49 221-630693-90
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