On 9/24/09 at 2:25 PM, [email protected] (Robert A. Rosenberg) wrote: >The other question is what time window (if any) do you provide >for free upgrades if the then current version is purchased just >prior to the announcement of a new version (assuming immediate >availability of the new version).
There is no fixed policy, but historically we have provided a generous time window for free upgrades; never less than 30-60 days as I recall. >IOW: I buy V9 today and soon after (lets say 3 weeks later) you >announce and ship V10. Do you send me V10 for free since I just >got V9 or is the length of time between the two events not >taken into account? In the specific example you give, three weeks would almost certainly be within the free-upgrade window. R. -- Rich Siegel Bare Bones Software, Inc. <[email protected]> <http://www.barebones.com/> Someday I'll look back on all this and laugh... until they sedate me. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the "BBEdit Talk" discussion group on Google Groups. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/bbedit?hl=en If you have a feature request or would like to report a problem, please email "[email protected]" rather than posting to the group. -~----------~----~----~----~------~----~------~--~---
