On Sep 10, 12:51 pm, Lisa Spangenberg <[email protected]>
wrote:

> One of the most basic, and primitive ideas of UI, is that the user's
> physical effort measured in clicks, mouse/trackpad/pointing device
> motions, and key strokes should be minimized. BBEdit 10 increases
> them.

Hi Lisa,

I don't know what version of BBEdit 10 you're using, so perhaps none
of this makes sense yet. But. I'm using BBEdit 10.0.2. When I want to
turn a URL into a link, I do exactly the same thing I did in BBEdit 9.
I highlight the link, do the keystroke for an anchor tag (cmd-ctrl-a,
or choose anchor from the markup menu), and hit return. Done. That's
what the video shows.

It's exactly the same number of keystrokes and clicks.

If you want to wrap multiple paragraphs of text with <p> tags, you
highlight all the paragraphs and choose paragraph from the markup
menu, *just like you used to do in BBEdit 9*. It's exactly the same
process.

You said earlier that you want to click on an anchor element, choose
anchor from the HTML Tools palette, and paste a URL. In 10.0.2's
markup panel, yes, you have to hit tab before you paste. That is a
change, and one additional keystroke for your workflow. If you can't
live with a single extra tab stroke, you can't live with a single
extra tab stroke. It seems like a pretty small investment for all the
other improvements that 10.0.2 brings, but we all have our
preferences. If you sent email to support asking if they would be able
to switch the default focus to the URL field instead of the attribute
drop-down, they may actually be interested...you never know until you
try.

I'm not trying to be contrary here -- I'm trying to be helpful. We all
have our workflows, and we all want to keep clicks and strokes to a
minimum. But if you don't ask the right people for help (not here, but
BB support, who are the people who can actually help you), nothing
will change. Wouldn't you rather have 10 with workflows that work for
you, rather than regressing to 9, and missing out on the speed
enhancements, new features, and stuff?


> (Did no one observe users and track UI interactions? That too is
> a basic step in changing a UI.)

I think what happened was, the engineers actually listened to things
that customers weren't thrilled with (in both 9.6 and 10.0.1), and
made changes to the application based on that feedback (and other
things, surely), and thus, 10.0.2 was born. :-)



> The effort I need to use the cite tag (yes, I built a Clipping)

Not knowing how you tend to use the cite tag, I guess I can't comment,
but did you raise your concerns with [email protected]? They seem
to listen to people who write in, as evidenced by the changes that
were made to 10.0.2 to address precisely the issues you're struggling
with now.

Also, folks on this list are great about helping with scripts that
might do things you need -- even faster and easier than you could do
in 9.6! (They've certainly helped me with that in the past.)


> Barebones has added keystrokes and clicks to my workflow.

I bet they took most of them away in the new version.


> Moreover, if a user has a problem, the response from tech support
> should not be a link to a YouTube video that doesn't address the basic
> problem.

This list is not a tech support list, it's a user group. If you want
tech support, you have to write to [email protected].

If those videos don't address your problem, perhaps I haven't
understood your problem clearly enough. You said you couldn't wrap
paragraphs of text in p tags anymore. The video showed you that you
can, and provided you a link to a download where you can get the
update you need to be able to do it. I hope it helps.

Bare Bones has always been a company that is exceptionally responsive
to its customers. The changes in 10.0.2, which allow you to do most
things with the same (or fewer) keystrokes/mouse clicks as 9.6, are
evidence of that.

If you just miss the old dialog boxes, well, that's another issue
entirely. Yep, cheese got moved. :-)

--Kerri

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