Rich ...

(Case 415964) BBEdit Hangs

On Tuesday, October 5, 2021 at 4:47:33 PM UTC-4 [email protected] wrote:

> On 5 Oct 2021, at 16:33, RPR wrote:
>
> > I've been having a problem since upgrading to Catalina.
> > Some of the files in my working directory are links of the type file1 
> > ->
> > ../dir2/testfile.. Whenever I try to open file1, BBEdit goes into a 
> > spin
> > and I have to force quit. I never had this problem before Catalina.
>
> I've never heard of it happening. Doesn't mean it's impossible, of 
> course.
>
> > I've run this by support but didn't get an answer. I wonder if anyone 
> > else
> > has seen this.
>
> Didn't get an *answer*, or didn't get an *response*? Those things are 
> different.
>
> I couldn't find a support case based on your email address, so if you 
> have a support case number, please provide it and I'll be happy to look 
> that up.
>
> If Tech Support received an email from you with a complaint like the 
> above, they certainly would have asked for additional details and likely 
> the output of a `sample` command.
>
> On the other hand if you meant "Apple support", I can totally imagine 
> getting neither a response nor an answer from *them*.
>
> R.
>
> -- 
> Rich Siegel Bare Bones Software, Inc.
> <[email protected]> <https://www.barebones.com/>
>
> Someday I'll look back on all this and laugh... until they sedate me.
>

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