I'm looking for some advice about computer training programs
(no, not for me this time :-) ) .
A family member who is currently not in the computer field is
interested in seeking training to enter it as a W2K sys-admin or
desktop help-desk specialist, so she wonders which programs tech
folks and managers find effective. At present, she's an
experienced and capable office worker who knows her way around
Windows and Office, and sometimes gets called upon to solve
other users' problems.
I'd be interested in your thoughts about:
* the demand for operators, help-desk staff, and sys-admins;
* the value and role of certifications;
* which computer jobs are more open to career-changers
(as opposed to people with tech degrees and
experience).
Thanks all around--
--Richard
(a 1993 graduate of BU's Unix sys-admin program)
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