Hi All. My goal is just to see what people have done/used for an in house
system,
whether it is building their own or using a prepackaged system. I have about
300 users
with phones, so I wanted to hear about experiences from people with systems
that size or larger.
I've seen some demos of a system from shoretel, and it looks pretty decent.
On systems that people have used I'd like to get an idea of:
Acquisition: getting the system in and installed (difficulty, costs)
Scaling: Are there any hidden scaling costs?
What are the scaling increments?
Maintenance: How much per year, and what does it cover? (infra, phones,
etc)
Service: What carriers do you got your dial tone through, and why
(ISDN, sip trunk)
Prof Services: Did you roll it out yourself, or did you get professional
services to do it?
Infrastructure: costs for poe upgrades, ups's, wiring
Unforeseen costs: cutover snafu's, e911 compliance costs
Personnel: How many people does it take to admin, and how much of their
time.
Training: Of the users and the techs.
Thanks.
rgt
----- Original Message -----
> > From: [email protected] [mailto:[email protected]]
> > On
> > Behalf Of Rob Taylor
> >
> > Hi All. I've been doing some voip research at work, and wanted to
> > see if
> any
> > bblisaers have
> > any recommendations on good web sites, forums, or mailing lists
> > that are a
> > good resource for voip.
> >
> > Also, any experiences that any of you would care to share with any
> > voip
> > system would be welcome.
>
> this is a huge topic. Do you want to build your own voip system to
> support
> yourself? Build one to support a company infrastructure? Don't want
> to
> build one, but looking for recommendations of external providers?
> Want to
> do site-to-site, or just reduce your international calling rates?
>
> What do you want to accomplish?
>
>
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