OneNet Communications Limited
Position: Support Executive
No. of Vacancies : 04
Job Description / Responsibility
As a team member of the Support Center & NOC of the nationwide
ISP, you will be responsible to keep services up and support Internet
users 24/7/365.
Educational Requirements
* Diploma with relevant work experience or BSc in CSE:.
* Clear concept & knowledge of computer networking (specially
TCP/IP), and network troubleshooting.
* Applicant should be able to configure and trouble shoot (Detect
and solve Hardware & Network problem) workstations with Internet
connectivity
* Follow SOP, report, resolve and monitor tickets for each support
calls using CRM solution.
Experience Requirements
* Minimum 1 year(s)
* The applicants should have experience in the following area(s):
Customer Support
* The applicants should have experience in the following business area(s):
Computer Hardware/Network Companies
Additional Job Requirements
* Age 24 to 35 year(s)
* Only males are allowed to apply.
* Working Hours: This is not going to be a 9:00AM to 5:00PM type
of schedule.
* Will have shifting (Day/ Night) working hours. Approximate 60
hours / week.
* Joining: Should be able to join within a short time.
Salary Range
* TK. 8000
Other Benefits
As per company`s HR Policy.
Job Location
Dhaka
Job Source
Bdjobs.com Online job posting
or
Send Your CV to [email protected]
Special Instruction : Apply online only. No postal mail will be
accepted. For quick sorting, dont forget to include National ID Card
Number in you CV.
Applicant must enclose his/her Photograph with CV.
Application Deadline: October 15, 2009
