http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support
You send the board back to the factory in the US. Gerald On Mon, May 19, 2014 at 7:49 PM, liyaoshi <[email protected]> wrote: > Hello Gerald > > How to do RMA ? I am in Shanghai > > > 2014-05-19 20:51 GMT+08:00 Gerald Coley <[email protected]>: > >> Do the RMA. >> >> Gerald >> >> >> >> On Sun, May 18, 2014 at 9:13 PM, Eric Fort <[email protected]> wrote: >> >>> Help, >>> >>> I just got an audio cape today and wanting to get it working I added it >>> to the top of the cape stack such that I had a beaglebone white, the >>> battery cape, dvi cape, and finally the new rev b audio cape on top. a >>> couple days ago I used this setup without the audio cape running on >>> batteries and it worked completely as expected. I plugged it into the >>> network and used the stack over ssh for over 3 hours as commented in a >>> previous post. Today, I was a bit short on batteries so after carefully >>> looking over the battery cape SRM found here >>> https://github.com/CircuitCo/BeagleBone-Battery/blob/master/BeagleBone-Battery-RevA-srm.pdf?raw=trueand >>> determining that it will accept from 1.8-5.5V across VBAT as >>> doccumented on page 16 of the cape SRM I reviewed the schematic to find J8 >>> & J9 allow attachment to VBATT such that I may attach a power supply to J8 >>> or J9 for power. I then placed 2 AA cells in the battery holders on the >>> battery cape and measured the voltage across J8 & J9 to determine proper >>> polarity after which I attached a black lead to the minus or negative >>> terminal and a red lead to the positive terminal. it blinked and flashed >>> nicely as I would wxpect at this point as if trying to boot. I then >>> attached a 5V power supply to these terminals checking for proper polarity >>> prior to turning on the supply which I measured at 5 volts. I only took >>> this option because after careful reading of the Battery cape SRM It stated >>> that 5v is in spec. well the board stack failed to come up or give any >>> indication of life, not so much as a power LED on any of the boards! then >>> about 15 seconds elapsed and things started to smell. I pulled power >>> shortly thereafter. now all that happens when I put batteries in the >>> battery cape in the batteries get too hot to hold in just a couple seconds >>> and the smell returns. trying to power the beaglebone over USB with no >>> other capes attached blinks the power LED but no other evidence of life is >>> seen. I am also suspect of the audio cape and dvi cape possibly being >>> fried as well. are there some additional things I can and should check or >>> is this something for direct RMA? >>> >>> Thanks, >>> >>> Eric >>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Beagle Alpha" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> For more options, visit http://beagleboard.org/discuss >> --- >> You received this message because you are subscribed to the Google Groups >> "BeagleBoard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> >> For more options, visit https://groups.google.com/d/optout. >> > > -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to the Google Groups > "BeagleBoard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > > For more options, visit https://groups.google.com/d/optout. > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
