Request an RMA.
http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support

We will see if we can recover the eMMC data. Make sure you add that to the
RMA request.

http://www.elinux.org/Beagleboard:BeagleBoneBlack#Improper_Power_Down....All_Revisions


Gerald



On Fri, Jul 18, 2014 at 2:20 PM, Thaddeus Woskowiak <[email protected]>
wrote:

> Hello everyone,
> I have a Beaglebone Black that will not power up. Last week it was working
> but today it appears to be completely dead. I tried using three different
> methods to power it up, USB from a PC, USB power from a USB phone charger
> that I have used in the past to power the BBB and a 3A 5V wall wart through
> the barrel jack. None of those power sources will even illuminate the power
> LED between the Ethernet jack and the barrel jack. It's as if the PMIC is
> dead or was somehow zapped. I have tried pushing and holding the power
> button but nothing. The power light does not even blink or flash. Between
> last friday and today I have not touched it though a coworker had to move
> my board to use my desk. It was not connected to any power source so it
> couldn't have been shorted. My only guess is ESD.
>
> But the bigger problem is I have lost 4 solid days of work as it is all on
> the eMMC and I forgot to backup (my dumb fault). My only hope is if I can
> back feed the SoC power from the headers therefor bypassing the PMIC. But
> from the looks of the schematics and manual, the SoC depends on the PMIC to
> control the reset and power signals.
>
> Am I looking at a total loss or is there any hope of powering the board or
> reading the eMMC?
>
> --
> For more options, visit http://beagleboard.org/discuss
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