Thanks Gerald for your help. But as i mentioned in my earlier post that I have purchased this board from distributor who actually purchased this board from authorized vendor. So in the RMA form can I directly mention authorize vendori's name? My distributor is saying the I must get RMA address 1st from support portal & then he will arrange for sending the board back for repair. Is the procedure correct? Thanks for your valuable time.
Regards Mahesh On Friday, August 15, 2014 12:16:07 AM UTC+5:30, Gerald wrote: > > http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support > > > > On Wed, Aug 13, 2014 at 11:21 PM, mahesh ingle <[email protected] > <javascript:>> wrote: > >> Hello All, >> >> I am facing booting issue with our BeagleBoneBlack board, I tried running >> pre-compiled Android image on BBB. It kind of worked successfully for 2-3 >> times but later since 4th boot it has started giving error. tps65217 >> 0-0024: Failed to read INT reg & bone-capemgr bone_capemgr.8: bone: scan >> failed (1 time) >> >> After reading this mailing list i came to know about the issue about not >> able to read mac info from EEPROM. I think i need to get RMA support for >> this board. But unfortunately we bought this board from a distributor who >> actually bought board from authorized vendor. >> >> Can anyone please tell me how do i get RMA support for this. >> >> Thank you in advance for the help. >> >> I am attaching the logs along with the post. >> >> >> >> Regards >> Mahesh >> >> -- >> For more options, visit http://beagleboard.org/discuss >> --- >> You received this message because you are subscribed to the Google Groups >> "BeagleBoard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> For more options, visit https://groups.google.com/d/optout. >> > > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
