Thanks for your fast reply.

I've seen it on two of our boards - out of about 15.  Only one of them had 
a cape (the RTC cape).  Any idea if that one causes the issue?

I admit that the boards are installed over in Africa where clean AC power 
sources are not common.  We are putting a UPS on the system to clean up 
spikes and avoid brown outs.

One question...

Does powering down a unit via unplugging a supply from the AC (the wall) 
also constitute a "violent" interruption in power, or is it just unplugging 
the power connectors from the board?



On Wednesday, September 24, 2014 1:33:52 PM UTC-7, Gerald wrote:
>
> It is still an issue. We have seen it on .003% of the boards shipped. The 
> issue can also be related to improper design of capes that violate the 
> power up sequence. It may be a while before that shows up as a failure.
>
> Gerald
>
>
> On Wed, Sep 24, 2014 at 3:05 PM, <[email protected] <javascript:>> wrote:
>
>> Hello,
>>
>> I saw the following on the Beagle Bone wiki page...
>>
>> "Improper Power Down....All Revisions
>>
>> ... Based on the latest information we have gathered, this appears to be 
>> an instance where the PMIC does not power down the processor in the right 
>> order due to the violent removal of the power cables, either USB or DC. So, 
>> we are recommending that the power button be used to power off the board or 
>> by issuing the Halt command. After that you can remove the power cable. If 
>> everyone follows this process, we should see a decrease in these issues, 
>> but it will take a while for the results, either good or bad, to show up. 
>> This will also help prevent the contamination of the eMMC and the SD cards 
>> by allowing the kernel to shutdown properly before power is removed."
>>
>>
>> I also saw in one post that Gerald noted this was thought to be an issue, 
>> but now has been dismissed.
>>
>>
>> Can you confirm that this is still an issue or not.
>>
>>
>> The reason that I ask is that we are having Beagle Bone Black failures in 
>> the field where they go dead and we are trying to nail down why.
>>
>>
>> If this is still an issue would unplugging a power supply from the wall 
>> be considered "violent" removal of the power?
>>
>>
>> Thanks,
>>
>>
>> Jeremy
>>
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