Request the RMA. Turn around should not take long. Replacing the blown
processor isn't that complicated.

http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support

You might want to take a look ant your design to make sure the blown
processor is not due to your connection to the NeoPixels.

http://www.elinux.org/Beagleboard:BeagleBoneBlack#Expansion_Header_Usage

Gerald


On Wed, Oct 1, 2014 at 8:28 PM, <[email protected]> wrote:

> Hi,
>
> I'm a week into a BBB revC/Debian project using the LEDscape
> <https://github.com/osresearch/LEDscape> library to control some Adafruit
> NeoPixels.  Everything was working out great with the electronics so I
> upgraded the kernel and then configured a WiFi adapter; no problems there
> either.  I rebooted several times to make sure it would continue to
> recognize the WiFi interface and it was still working perfectly as an SSH
> host using avahi.  I then powered down the BBB for about half hour and when
> I tried to start it again it wouldn't turn on and has not since then.  The
> only sign of life is a tiny flicker of the PWR LED when I push the power
> button.  There is no output from the serial terminal during the boot which
> isn't too surprising to me since the light only flickers on for a split
> second.  I'm using a brand new 5V 4A power supply through the barrel jack
> on the board, drawing a peak of about 120mA through the VDD pin for two
> NeoPixels (though I disconnected everything once I noticed a problem with
> booting). I've read a few other accounts of people having BBBs suddenly die
> like this post
> <https://groups.google.com/forum/#!category-topic/beagleboard/beaglebone-black/Vi_Ls8F1EGQ>
>  that
> links to this page
> <http://www.elinux.org/Beagleboard:BeagleBoneBlack#Improper_Power_Down....All_Revisions>.
> Any ideas on anything else to try? If I submit an RMA request I have a few
> basic questions about the process before I move ahead with it.  Namely,
> what sort of turnaround time might I expect and should I expect to be
> charged for a repair or replacement.  Here's a Fritzing breadboard diagram
> <http://i.imgur.com/cMjmWqG.png> of my circuit (there are no inputs into
> the BBB, so I don't think I fried it that way).  I am really enjoying the
> BBB so far and I hope I can get this resolved quickly so I can keep working
> on my project!
>
> Thanks in advance for any advice!
> Mark
>
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