Thanks Gerald.  I will look into that and report back in the New Year...

On Tuesday, 23 December 2014 15:30:29 UTC, Gerald wrote:
>
> You need to make sure that there is an earth ground on your power supply. 
> The case of the USB connectors go to the common point ground, which is a 
> zero ohm resistor by default to the DC ground input.
>
> Gerald
>
>
> On Tue, Dec 23, 2014 at 5:40 AM, <[email protected] 
> <javascript:>> wrote:
>
>> Thanks for the prompt response Gerald.
>>
>> The beagle has been designed into a system which is in a plastic and 
>> metal enclosure.  The only I/O it has to the outside (other than 
>> touchscreen) is 2 USB connections.  
>>
>> These connections are what are prone to the 4kv ESD.  A discharge on the 
>> shell of the USB connector causes the micro to reset.  This occurs even 
>> though ESD suppression has been designed in at the USB connectors.
>>
>> The micro seems particularly prone to this phenomenon.  ESD is an awkward 
>> problem to solve, there isn't one solution to fit all and things such as 
>> enclosure design can have an influence...
>>
>> On Monday, 22 December 2014 19:42:37 UTC, Gerald wrote:
>>>
>>> I am not sure what was used, other than putting it in a box or adding 
>>> ESD protection devices on every point on the board likely to be touched by 
>>> a person.
>>>
>>> The certification was done by a lab. You are welcome to download the 
>>> full report from the WIKI.
>>>
>>> http://www.elinux.org/Beagleboard:BeagleBoneBlack
>>>
>>> Gerald
>>>
>>>
>>> On Mon, Dec 22, 2014 at 7:57 AM, <[email protected]> wrote:
>>>
>>>> Hi Guys,  I am seeing the same issue as Richard above.  Was a solution 
>>>> ever found for this ESD reset issue?
>>>>
>>>> In the past I have had some success on solving this issue on other 
>>>> micros by adding some capacitance on the micro's reset line to prevent the 
>>>> reset I/P bouncing when the ESD takes place, however looking at the BBB 
>>>> schematics, this is already included in the form of C24 being 1uF.  
>>>>
>>>> Richard, did you find a solution to this?
>>>>
>>>> Gerald,  I assume this family of processors must be used in many 
>>>> commercial products.  Do you have an idea of what solutions were used to 
>>>> overcome this?
>>>>
>>>> Many thanks in advance.
>>>> Lee.
>>>>
>>>> On Friday, 1 August 2014 18:57:39 UTC+1, Gerald wrote:
>>>>>
>>>>> CE testing that was does not cover ESD testing. This board has never 
>>>>> been tested for ESD. 
>>>>>
>>>>> Gerald
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Aug 1, 2014 at 12:21 PM, Richard Ketcham <[email protected]> 
>>>>> wrote:
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> I'm interested in CE testing a device which includes the BBB. In 
>>>>>> order to determine if the device will pass, I've been shocking it with 
>>>>>> an 
>>>>>> ESD gun (both contact and discharge).  I have been running into an issue 
>>>>>> where when I shock the ground plane with a 4kV contact discharge, the 
>>>>>> BBB 
>>>>>> Ethernet becomes unresponsive and does not recover until I cycle the 
>>>>>> power. 
>>>>>> I've tried this test with only the BBB and it reacts the same way. I see 
>>>>>> there's a CE certification which says it passes 4kV contact discharge, 
>>>>>> but 
>>>>>> I've been unable to replicate it. 
>>>>>>
>>>>>>
>>>>>> Are there caveats to the CE certification which the BBB has relating 
>>>>>> to ESD testing? 
>>>>>> Is this a self certification?
>>>>>> Do you have any suggestions on how mitigate this problem? 
>>>>>>
>>>>>> I will appreciate any information you can provide on this problem. 
>>>>>> Thanks,
>>>>>> Rich
>>>>>>
>>>>>> -- 
>>>>>> For more options, visit http://beagleboard.org/discuss
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>>>>>
>>>>>  -- 
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>>>
>>>
>>>
>>> -- 
>>> Gerald
>>>  
>>> [email protected]
>>> http://beagleboard.org/
>>> http://circuitco.com/support/
>>>  
>>  -- 
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>
>
>
> -- 
> Gerald
>  
> [email protected] <javascript:>
> http://beagleboard.org/
> http://circuitco.com/support/
>  

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