Thanks William!
BTW, I was able to use my backup drive.  Not sure what the original issue 
was.  Obviously, not a USB driver issue.  Thanks again for your help!

On Tuesday, May 19, 2015 at 10:29:28 AM UTC-5, William Hermans wrote:
>
> It's been a while since I've done this myself. But I believe the driver is 
> not listed under the "USB" subsection. Try looking at the other subsections 
> and see if you can spot it.
>
> On Mon, May 18, 2015 at 8:42 PM, TomTibbetts via BeagleBoard <
> [email protected] <javascript:>> wrote:
>
>>
>> <https://lh3.googleusercontent.com/-CSSJRHzGyC8/VVqxE3aEVgI/AAAAAAAAACU/EWeVd_r1d6U/s1600/USB%2BDrivers.JPG>
>> Thank you for your response.
>> I looked in the device manager tree showing hidden devices and I'm not 
>> seeing anything that would give me a hint that it's the Beaglebone black 
>> driver.  Thoughts on what it may be called?
>>
>> I'm thinking it may be a conflict because my backup drive is USB and the 
>> back up dashboard no longer sees the drive even though Windows does.
>>
>> Thanks
>>
>> On Thursday, May 14, 2015 at 10:01:32 PM UTC-5, William Hermans wrote:
>>>
>>> First, you may, or may not need to be running in safe mode. This part is 
>>> unclear to me with Windows 7, but with WinXP this was all but a 
>>> requirement. I always just remove drivers from Win7 in safe mode anyway . . 
>>> .
>>>
>>> Second, you will likely have to do this with  the board unplugged. Then 
>>> once in device manager you would have to use view->show hidden devices. 
>>> Then uninstall the device driver once found. Right click -> uninstall etc. 
>>> Typically, device driver installers have an uninstall executable as well. 
>>> But unless things have changed recently, this driver does not have one.
>>>
>>> Lastly, I'm unsure how to approach the potential conflict problem. But I 
>>> would probably start by making sure the backup drive was disconnected, and 
>>> that you have drivers handy for it if needed. It's kind of hard for me to 
>>> understand how that could happen, but in 3-4 years of using Windows 7 x64 . 
>>> . . I've yet to run into a similar problem. Not saying it isn't possible 
>>> though, just that I've not had the need to look into such a situation. 
>>>
>>> On Thu, May 14, 2015 at 1:43 PM, TomTibbetts via BeagleBoard <
>>> [email protected]> wrote:
>>>
>>>> Hi. I'm trying to remove the BeagleBoneBlack USB driver from Windows 7 
>>>> as I believe it is conflicting with a backup drive I have.  I've searched 
>>>> for a way to do this but am not finding answers.  Does anyone know how to 
>>>> do this?
>>>>
>>>> Thanks
>>>>
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