Hi Gerald, Thanks for the link. I've contacted Canada Robotix and have an RMA number now. If anything goes wrong with the RMA process I will let you know.
Other than this minor hickup I've been really happy with my Beaglebones (and Canada Robotix has been great so far). Any news on when a Rev D will be coming out? Or another product in the BBB line? Thanks again! -John On Mon, Jun 15, 2015 at 1:19 PM, Gerald Coley <[email protected]> wrote: > Try [email protected] > > Gerald > > > On Mon, Jun 15, 2015 at 12:14 PM, John Reeve <[email protected]> wrote: > >> If there is no way to resolve this issue does anyone know how to RMA an >> element 14 BBB? >> >> >> >> >> On Sunday, June 14, 2015 at 8:31:58 PM UTC-4, John Reeve wrote: >>> >>> Hi All, >>> >>> I have a pair of BBB's that I bought from Canada Robotix. They are both >>> Rev C boards from Element 14. I've been running debian on a micro SD card >>> on each of them. The one board had been running a web server for about 2 >>> months straight, but suddenly lost Ethernet capabilities one day. Both the >>> Ethernet LED's stay ON solid even when no cable is plugged in. I tried to >>> rule out software by loading up a couple different OS's but none of them >>> can connect to my network. I even tried flashing an experimental version of >>> debian from the beagleboard.org wiki but that did not work either. When >>> I boot into debian now I notice the ethernet lights blink for a bit then >>> stop and stay on solid, and I get messages from dmesg like: >>> >>> root@beaglebone:/var/lib/cloud9# dmesg | grep phy >>> [ 0.000000] Booting Linux on physical CPU 0x0 >>> [ 2.715169] 47401300.usb-phy supply vcc not found, using dummy >>> regulator >>> [ 2.830812] 47401b00.usb-phy supply vcc not found, using dummy >>> regulator >>> [ 3.392979] davinci_mdio 4a101000.mdio: detected phy mask fffffffe >>> [ 3.399823] libphy: 4a101000.mdio: probed >>> [ 3.399859] davinci_mdio 4a101000.mdio: phy[0]: device >>> 4a101000.mdio:00, driver SMSC LAN8710/LAN8720 >>> [ 13.783697] net eth0: phy found : id is : 0x7c0f1 >>> [ 13.783894] libphy: PHY 4a101000.mdio:01 not found >>> [ 13.788720] net eth0: phy 4a101000.mdio:01 not found on slave 1 >>> [ 16.863473] libphy: 4a101000.mdio:00 - Link is Up - 100/Full >>> [ 46.943180] libphy: 4a101000.mdio:00 - Link is Down >>> [ 71.703444] libphy: 4a101000.mdio:00 - Link is Up - 100/Full >>> [ 79.783276] libphy: 4a101000.mdio:00 - Link is Down >>> [ 111.023649] libphy: 4a101000.mdio:00 - Link is Up - 100/Full >>> [ 233.103186] libphy: 4a101000.mdio:00 - Link is Down >>> [ 369.103554] libphy: 4a101000.mdio:00 - Link is Up - 100/Full >>> [ 385.183238] libphy: 4a101000.mdio:00 - Link is Down >>> etc...... etc.... >>> >>> Does anyone have experience with this type of problem? >>> Other info: >>> root@beaglebone:/var/lib/cloud9# uname -a >>> Linux beaglebone 3.14.43-ti-r67 #1 SMP PREEMPT Thu Jun 4 20:37:18 UTC >>> 2015 armv7l GNU/Linux >>> >>> Everything else seems to work. >>> >>> Thanks! >>> >>> -John >>> >>> . >>> >> -- >> For more options, visit http://beagleboard.org/discuss >> --- >> You received this message because you are subscribed to the Google Groups >> "BeagleBoard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. >> > > > > -- > Gerald > > [email protected] > http://beagleboard.org/ > > -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to a topic in the > Google Groups "BeagleBoard" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/beagleboard/vJS9yOvZdF0/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
