We don't have any policies set related to our blackberries.  When I
check on mine, I can set it to keep items for 15 days, 30 days, 2
months, 3 months, 4 months, 5 months, 6 months.  We can't "be set to
anything lower than that".  Is there another place to set this?

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Rich Fleming
Sent: Wednesday, April 22, 2009 8:05 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Only 1 week's worth of messages

 

Have you checked the retention setting on the device itself?   Your IT
policy may be set to XX days, but the device can be set to anything
lower than that.

Messages > Options > General Options > Keep Messages = ?

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Vaudo, David
Sent: Wednesday, April 22, 2009 11:04 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Only 1 week's worth of messages

 

Hi All,

 

We have a storm user complaining that he only has 1 week of email kept
on his Blackberry and our BES policy, which is applied to the phone,
allows for 21 days.  What would cause this?


Thanks
David

 


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