I talked to a rep today and found that for <50 users on Exchange, T1 support would run about $1100 for a year, T2 support about $1700 or the upgrade alone would be $999. As you all know the support comes with free upgrades. The difference between T1 and T2 is hours of support, T2 being 24/7, T1 being 12/5.
I believe that getting support of some type would be very beneficial for this type of change. It seems like there is some very good functionality upgrades with 5.0! Dan Mathews Systems Administrator Duncan Solutions, Inc.
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