Check with your network team to see if there is any sort of QOS or
bandwidth limiting going on. Sometimes this can cause latency if
traffic from your mail servers is being de-prioritized or choked in
some way.

- Chris

On Thu, Aug 20, 2009 at 10:15 AM, Ceron, Carlos<[email protected]> wrote:
> Thanks I finally found it yesterday and it appears to be talking to our 2007
> cluster but we still have a massive delay on message deliveries to the
> devices. It is definitely a problem between BES and the exchange cluster.
> The crackberry article did provide some insight.
>
>
>
> Thanks everyone
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: [email protected]
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Jacob Shields
> Sent: Wednesday, August 19, 2009 2:14 PM
>
> To: [email protected]
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> It does however when u did the initial setup it asks for the besadmin
> account n email server. You can always go into the configuration and make
> the change.
>
>
> Thank You,
>
> Jacob Shields
> Partner
> Technology Director
> http://www.buzzworthyconsulting.net
> [email protected]
> Cell: 906.282.2248
> Fax: 313.748.1205
>
> "Sent via my BlackBerry Wireless handset"
>
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> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: [email protected] <[email protected]>
> Sent: Wed Aug 19 13:54:25 2009
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
> I think it queries active directory to find the exchange servers and dns has
> records of the services and it chooses the one with the lowest weight to it
> from there.
> --------------------------
> Sent using BlackBerry
>
>
>    _____
>
> From: Ceron, Carlos <[email protected]>
> To: 'A list for BES Admin's to discuss issues, etc.'
> <[email protected]>
> Sent: Wed Aug 19 14:48:53 2009
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> Where can I find the tail agent logs?
>
>
>
> Also, perhaps a dumb question but – how does a BES server know which
> exchange server(s) to talk to? I don’t recall seeing where to set this up.
> We recently (1 year ago) migrated from Exchange 2003 to 2007, we still have
> our 2003 servers active and running but aren’t hosting any mailboxes or
> routing mail. In our 2007 environment currently we have an NLB for our CAS
> servers and have the MBs set up in an active/passive mode.
>
>
>
> thanks
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: [email protected]
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Kalnitsky, Yury
> Sent: Wednesday, August 19, 2009 1:13 PM
> To: [email protected]
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> It is talking to MB servers to get the messages. Both servers are being
> “worked” at the same time via UDP notifications to the agent. If UDP does
> not work, then “long” store scans are performed. This would cause major
> delays - up to 15 minutes or so.
>
>
>
> The easiest way to see what’s going on would be to tail agent logs (for both
> agents). Those would also contain the queue size and queue status.
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Ceron, Carlos
> Sent: Wednesday, August 19, 2009 12:16 PM
> To: '[email protected]'
> Subject: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> I have an Exchange 2007 environment with 2 CAS servers and 2 MB servers and
> 1 BES server. Currently we are experiencing a pretty long lag getting
> messages to devices. Does anyone know if there is a way to find out which
> one of the servers BES is talking to?
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: [email protected]
>
>
>
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