Have you tried doing a manual wipe from the handheld to return it to factory condition, then upgrade the OS?
Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rob Frenette Sent: Tuesday, October 13, 2009 1:58 PM To: [email protected] Cc: [email protected] Subject: Re: [Bes-admins] BES / 8703e Its a 3rd party provider (Mail2Web) I've CC'ed my Account Manager to see if he can help Transmis par le biais de mon / Sent via Blackberry ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Tue Oct 13 14:56:34 2009 Subject: Re: [Bes-admins] BES / 8703e Ask your BES Admin to remove restrictive policy from your device or upgrade the device OS for you. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rob Frenette Sent: Tuesday, October 13, 2009 2:36 PM To: [email protected] Subject: [Bes-admins] BES / 8703e Hi, I have a BES and a 8703e and it won't let me upgrade the OS... Any suggestions? I am the end user. Transmis par le biais de mon / Sent via Blackberry _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
