Some things to check/verify: Are they trying to browse with the BlackBerry Browser on the handheld? Are the users configured to use MDS? Is the MDS Connection Service started on the new BES? Is the new BES itself able to browse the web?
From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Monday, October 26, 2009 10:39 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Can't Browse the Internet Everyone, I just migrated users from one BES server to another and now the users cannot browse the web. Can you tell me some reasons why this would be. I copied the original configuration database and IE is configured identically. Thanks! Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) [email protected]<mailto:[email protected]> ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete.
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