Does he still appear on the old server? I had this issue once and I had to remove the use from the old server and then it worked.
Eric O'Brien System Administrator BioReference Laboratories, Inc. Phone: 201-791-2600 x 8310 Cell: 551-486-8925 > From: <[email protected]> > Reply-To: <[email protected]> > Date: Fri, 27 Nov 2009 12:00:06 -0500 > To: <[email protected]> > Subject: Bes-Admins Digest, Vol 22, Issue 36 > > Send Bes-Admins mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://www.dataoutages.com/mailman/listinfo/bes-admins > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Bes-Admins digest..." > > > Today's Topics: > > 1. BES 5.0 - activation fails for one user; BES 4.1 is fine? > (Sobey, Richard A) > 2. Re: BES 5.0 - activation fails for one user; BES 4.1 is fine? > ([email protected]) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 27 Nov 2009 16:22:10 +0000 > From: "Sobey, Richard A" <[email protected]> > Subject: [Bes-admins] BES 5.0 - activation fails for one user; BES 4.1 > is fine? > To: "A list for BES Admin's to discuss issues, etc." > <[email protected]> > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="us-ascii" > > All, > > Can anyone suggest why one of my users' Blackberry fails to work with BES 5.0, > but is fine on BES 4.1? It's a complete mystery to me. > > I've migrated him, along with over a hundred others, with the Enterprise > Transporter tool. However, since migrating him his Blackberry functionality > has ceased to work. This is a list of things I've tried: > > > 1) Wiping handheld and reactivating. Activation email just sits in the > Inbox and not collected by BES 5.0. > > 2) Upgrading firmware to latest, wiping and reactiving. Same thing. > > 3) Removing user from BES and reading. Same thing. > > 4) Failing over to a different BES and rebooting both. Same thing. > > 5) Resending service books. > > 6) Run IEMSTest.exe to verify permissions - all fine. > > 7) Ringing technical support ("Is your BES server running?" AAAARGH!) > > So I'm rather at a loss. Like I said, reactivating this use on BES 4.1 is > quick and painless, so mailbox access from the BES service account is fine. > > Suggestions on a postcard please! > > Thanks > > Richard > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://www.dataoutages.com/pipermail/bes-admins/attachments/20091127/a8991272 > /attachment-0001.html> > > ------------------------------ > > Message: 2 > Date: Fri, 27 Nov 2009 17:01:21 +0000 > From: [email protected] > Subject: Re: [Bes-admins] BES 5.0 - activation fails for one user; BES > 4.1 is fine? > To: "etc. A list for BES Admin's to discuss issues" > <[email protected]> > Message-ID: > <998688082-1259341279-cardhu_decombobulator_blackberry.rim.net-6762304...@bda2 > 61.bisx.prod.on.blackberry> > > Content-Type: text/plain > > Single Exchange server/store? If not, other BES users on this store ok? > Sent via BlackBerry by AT&T > > -----Original Message----- > From: "Sobey, Richard A" <[email protected]> > Date: Fri, 27 Nov 2009 16:22:10 > To: A list for BES Admin's to discuss issues, etc.<[email protected]> > Subject: [Bes-admins] BES 5.0 - activation fails for one user; > BES 4.1 is fine? > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > > > > > > > ------------------------------ > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > > > End of Bes-Admins Digest, Vol 22, Issue 36 > ****************************************** The information transmitted in this email and any of its attachments is intended only for the person or entity to which it is addressed and may contain BioReference Laboratories proprietary information, which is privileged, confidential, or subject to copyright belonging to BioReference Laboratories. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and may be unlawful. If you received this in error, please contact the sender immediately and delete and destroy the communication and all of the attachments you have received and all copies thereof. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
