Just a shot in the dark, but is the user moving email from the active mailbox to an archive and working from that archive? Paul A. Mountcastle Jr. CGAtlantic, Inc. 90 2nd Street Mineola, NY 11501 Phone: 516-625-5100 x130 Direct Dial: 928-277-1395 Cell: 928-277-3000 Email: [email protected] <mailto:[email protected]> http://www.cgatlantic.com <http://www.cgatlantic.com/>
________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, February 09, 2010 10:14 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Blackberry Bold 9700 Won't Synch Hi Everyone, I just enterprise activated a new user, the EA process successfully completed, yet nothing is synching and they have good signal. Even doing a "reconcile now" doesn't synch? Any ideas of things to try? Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) [email protected] <mailto:[email protected]> ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. This Message Has Been Processed By IronPort Systems, a CGAtlantic Partner.
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