Can you just hide it from the handheld?
On Thu, Feb 11, 2010 at 2:18 PM, Darhl Thomason <[email protected]> wrote:
> I just installed BES v5 with a temp SRP. My production is still BES v4.1.6.
>
>
>
> I have moved 10 people onto the new BES v5 server. Out of the 10, 3 are
> having problems with the Enterprise Activation icon showing up on the home
> screen. It is not running through EA, the icon is just there. And the BB
> is working properly otherwise. If I assign an Activation password and have
> them run through the activation, it appears to complete, but after the
> activation, the icon has come back. When you click on the EA icon, it is a
> normal EA screen where you put in your email address and activation
> password. A battery pull also does help, the EA icon goes away, but comes
> back after a few minutes.
>
>
>
> I can’t really see anything similar among the users, one is on a 9700 and
> the other two are on 9000’s, but we have other users on 9700’s and 9000’s
> that are not having this issue. None of them have any special permissions
> on the BES other than as a normal user. They all have the default IT policy
> assigned. I’m not really sure what else to check.
>
>
>
> Has anyone else experienced this and if so, what did you do to resolve it?
>
>
>
> Thanks!
>
>
>
> d
>
>
>
> Darhl Thomason | SysAdmin | Business Technology
>
> Papa Murphy’s Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com
>
>
>
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