BlackBerry has device simulators for developers, but I've used them for the
same purpose you are looking for:

http://na.blackberry.com/eng/developers/resources/simulators.jsp

On Tue, Mar 9, 2010 at 10:18 AM, Art Alexion <[email protected]> wrote:

> There is also a LogMeIn for the BB which doesn't require that you
> maintain a server.
>
>
> On Tue, 2010-03-09 at 00:11 -0500, Sam Womble wrote:
> > http://www.roveit.com/products/ maybe?
> >
> > -----Original Message-----
> > From: [email protected] [mailto:
> [email protected]] On Behalf Of
> [email protected]
> > Sent: Tuesday, March 09, 2010 12:10 AM
> > To: [email protected]
> > Subject: [Bes-admins] Helpdesk Blackberry device software
> >
> >
> > All,
> >
> > I'm wondering if anyone has come across a software that runs like a
> > blackberry handheld device (on screen) to allow a helpdesk to
> troubleshoot
> > handheld issues?  i.e. menu items, standard settings etc.
> >
> > Regards,
> >
> > Scott Beattie
> > Lotus Notes Administrator
> >
> >
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>
> --
> Art Alexion
> MIS
>
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