Hi all. My BES just failed over in front of my eyes. I started to see some hung threads in Blackberry Monitoring and from the handful of people I looked at, they were all on the same Exchange server*. I thought I'd remember previous advice I've seen and kill the process for that Agent only. It didn't help, and a few minutes later I had a full failover situation.
Anyway, that aside, I am concerned that my Blackberry Monitoring Console still appears to indicate the old primary is active. As in, if I expand Blackberry Domain > Servers > <Old Primary> I can see all the Messaging Agents, in italics, with green dots. The <new primary> doesn't have any Messaging Agents, either in italics or normal type. I've logged out, refreshed the browser window, etc, but nothing changes. It's as if nothing has happened. More worryingly, none of the green dots ever changed to red. My only indication of a problem was the Messages coming in. What should I be seeing? Thanks Richard *PS - the last person I checked was on a different Exchange server.
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