We are using the Blackberry Monitoring Service for BES 5.x (Exchange)
and I am wondering about the following:

We have had reports of users not getting email (over the weekend
especially) so I enabled some user monitors for last contact time.  I
set one to 30 minutes and one to 2 hours for this testing.  This is a
sample email that I get, this particular email is the "up" alert that
the user is no longer in a warning state:

User: <NAME>
--------------------
User state changed from Warning to Pass

Severity level Pass:
* Last contact time = 1280162425 (Warning, Pass)

What exactly is the "last contact time" number and what is it in
relation to?  This one is for a 2 Day alert.

Anyone else using this?  I have found it useful in troubleshooting
individual users, but annoying when applied to all.  I did however
enable an extended period alert if the device has not been contacted in
"x" number of days however.


____________________________________________
Dan Mathews
CTI Systems Administrator
Duncan Solutions, Inc.
Phone: 414.847.3747

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