It may be a cert issue.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB24347



------------------------------------------
Josh Armour
MobileOps - Sysadmin
[email protected]
(541) 205-4262
------------------------------------------



On Tue, Jan 25, 2011 at 10:39 AM, Ryan <[email protected]> wrote:

> When I try to launch the BAS page, it fails. There are some Application
> logs below, but google searching isnt doing much. I guess I have 1 free
> support call, but wanted to save it. This seems pretty serious though.
>
> Mail continues to process just fine, but I cant add or remove people right
> now.
>
> We're using the latest BES X download + patches + Google App connector on
> Server 2008R2 64bit.
>
> Info:
> The description for Event ID 4 from source BAS-NCC cannot be found. Either
> the component that raises this event is not installed on your local computer
> or the installation is corrupted. You can install or repair the component on
> the local computer.
>
> If the event originated on another computer, the display information had to
> be saved with the event.
>
> The following information was included with the event:
>
> BAS-NCC
>
>
> Error:
> Faulting application name: BAS-NCC.exe, version: 1.2.3.0, time stamp:
> 0x3f1e456d
> Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp:
> 0x4ba9b29c
> Exception code: 0xc0000005
> Fault offset: 0x0002de24
> Faulting process id: 0x21e8
> Faulting application start time: 0x01cbb6f04f86ffdd
> Faulting application path: C:\Program Files (x86)\Research In
> Motion\BlackBerry Enterprise Server\BAS\External\Bin\BAS-NCC.exe
> Faulting module path: C:\Windows\SysWOW64\ntdll.dll
>
>
> Info:
> Fault bucket , type 0
> Event Name: APPCRASH
> Response: Not available
> Cab Id: 0
>
> Problem signature:
> P1: BAS-NCC.exe
> P2: 1.2.3.0
> P3: 3f1e456d
> P4: ntdll.dll
> P5: 6.1.7600.16559
> P6: 4ba9b29c
> P7: c0000005
> P8: 0002de24
> P9:
> P10:
>
> Attached files:
>
> These files may be available here:
>
> C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BAS-NCC.exe_8d4f706e62730a0f660376c9028b68563d84f3_17cedbca
>
> Analysis symbol:
> Rechecking for solution: 0
> Report Id: 9259e6f7-22e3-11e0-aa09-005056b7671b
>
>
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