http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/email-address-cache-quick-list-problem/m-p/648953

From: [email protected] 
[mailto:[email protected]] On Behalf Of Jonathan Barker
Sent: Thursday, February 10, 2011 4:18 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Automatic GAL lookup?

That’s the first I checked, his Contacts is rather small and I had him read me 
the list of users showing up.  It’s not his Contacts folder.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Don Andrews
Sent: Thursday, February 10, 2011 1:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Automatic GAL lookup?

Any chance this user has laboriously turned the nice dynamic GAL into static 
copies by adding it to his personal contacts?

________________________________
From: Jonathan Barker <[email protected]>
To: "A list for BES Admin's to discuss issues, etc." 
<[email protected]>
Sent: Thu, February 10, 2011 11:42:17 AM
Subject: [Bes-admins] Automatic GAL lookup?
I have a user with a 9300, when he starts typing an email address, all contacts 
from our GAL appear.  It’s like he pressed Lookup, but he didn’t.

Never have I seen this work.  BES 4.1.  I have a BB 9780.

Can someone confirm this?

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