go to microsoft.com/mac and look for web services edition of enyourage, d-load 
and install, it would also be a goo idea to take down their current entourage 
settings. if they have a huge mailbox, entourage will take some time to import 
the local data. open entourage and click entourage on menu bar, there will be a 
setting section, take note of all that info, just in case it messes up. the 
install is pretty good and the set-up of new pointer is 99.99999% flawless, 
there will be an odd failure, i have seen one in the 2000+ re-installs we have 
done, it happens just not a lot.
 



From: [email protected]
To: [email protected]
Date: Wed, 17 Aug 2011 14:34:30 -0400
Subject: Re: [Bes-admins] Blackberry & Entourage








We are on Entourage 2008.  We’re on exchange 2k7, sp3…
 

Diane Reardon
(: 616.863.4800
*: [email protected]
Information Technology --
 


From: [email protected] 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, August 17, 2011 2:00 PM
To: [email protected]
Subject: Re: [Bes-admins] Blackberry & Entourage
 

if it is office 2008 downlaod the webservices edition, also what mr is exchange 
on, we had to be on mr3 
 




From: [email protected]
To: [email protected]
Date: Wed, 17 Aug 2011 13:56:35 -0400
Subject: Re: [Bes-admins] Blackberry & Entourage

Let me check with the users… I’m not sure.
 

Diane Reardon
(: 616.863.4800
*: [email protected]
Information Technology --
 


From: [email protected] 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, August 17, 2011 1:33 PM
To: [email protected]
Subject: Re: [Bes-admins] Blackberry & Entourage
 

what version of entourage/office, 
 




From: [email protected]
To: [email protected]
Date: Wed, 17 Aug 2011 13:12:37 -0400
Subject: Re: [Bes-admins] Blackberry & Entourage

We are running ex2k7 sp3
 

Diane Reardon
(: 616.863.4800
*: [email protected]
Information Technology --
 


From: [email protected] 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, August 17, 2011 12:17 PM
To: [email protected]
Subject: Re: [Bes-admins] Blackberry & Entourage
 

what version of exchange and entourage are you running? we had similar issue on 
ex2k7 and entourage, we had to run web services edition of entourage, go here 
and search for it http://www.microsoft.com/mac
 
only works with ex2k7 and entourage 2k8, any deviations and it will not work...
 




From: [email protected]
To: [email protected]
Date: Wed, 17 Aug 2011 11:07:32 -0400
Subject: [Bes-admins] Blackberry & Entourage

I have two users that are telling me that calendar entries that get created on 
their BB never show up in Entourage.  I’m having them check their calendar in 
webmail to see if the entry is there (which I suspect it will be).
 
We’re thinking it’s probably with Entourage and the BB…  Does anyone else have 
any experience with this problem?  Any solutions?
 
Thanks much.
 
 

Diane Reardon
(: 616.863.4800
*: [email protected]
Information Technology --

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