>But at the end of the day it's up to Logitech
>as to how they run it to maximise their benefit.  Maybe they are just
>more comfortable with focus groups, but personally I think focus groups
>are death to innovation.
>
I am always a bit weary of focus groups.  There are things that should be done 
to get decent feedback.  Selecting diverse people, sufficient period of time 
with product, avoid influence from other people's opinions, etc.

My wife finds the recent products a bit harder to use, and was confused by 
changes to functionality in existing products (loss of presets, change in 
names, change in menus, change with MyApps, radio stations that are not in the 
Internet Radio menu).

I can understand the push to get new hardware out and total concentration on 
software to support that, but when will this cycle ever ease up in order to 
catch up with bugs and enhancements.

There's a buildup of bugs/enhancements that have been pushed back to a future 
release again, and I can't see that many of those will happen in the next 
release either.  eg.  The ambitious schema change that blocks progress on many 
requested functions.

It seems to me that resources will be stretched even further - the need to 
support SBS, MySB and TinySC, each time there's a change.  And now there are 
also less developers, and its harder for third-parties to get support to 
implement plugins.
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