I think it depends on what you expect, it feels like this is one of
those questions which you aren't going to get an official answer from
Logitech in the forum. As you probably have seen, most questions asked
in the forum during the last months that's related to planning,
priorities and management are left unanswered. This isn't a good
situation, but I can also understand why the developers, who still is
available in the forum but probably isn't responsible for these
questions, don't want to post official answers on them. If you really
want an answer from Logitech, it's probably better to ask via a private
unofficial confidential e-mail, I assume Chris is still responsible for
the bug process.

However, it's possible to do some searches in the bugzilla history
through the advanced search feature and then my feeling is that most
unconfirmed bugs that gets confirmed is moved to the next step where
they get a priority, a target milestone and is scheduled for a specific
release. After that they can often be left in the NEW state quite long
unless the priority is high, the main reason being that there are other
bugs or tasks with higher priority that needs to be fixed first.

So if you think that confirming a bug will magically result in it
getting high priority and soon be fixed, I wouldn't bet on it. 

But if you just want that someone from Logitech takes a look at it and
decides how urgent it is and plans it for a release, I suspect that
will happen after you have confirmed it. As long as a bug is left
unconfirmed, the chance that someone at Logitech is going to look at it
is a lot less than when it's confirmed.

Either way, by confirming a bug you at least takes some load of
Logitech resources because if the community doesn't confirm them
someone at Logitech eventually needs to do it.

Why don't you just confirm a few before you spend a lot of time on it,
just to see if someone from Logitech seems to look at them and takes
them to the next step in the bug management process.

It's starting to get quite clear to me that the interaction with the
community is slowly falling apart. If we stop helping Logitech it will
happen faster, if we continue to fight for it and spend time here there
is a small chance someone at Logitech (besides the developers)
eventually realize that they can use this community to improve their
products. They just have to figure out how they want to do it.
Hopefully they will be able to figure this out while there is still
something left of this community.

As I look at it, the Squeezebox products are the best alternative out
there, so if I want a good digital music system it feels like it's
worth fighting a bit more for these products. The fact that there isn't
a good alternative is also the main reason I'm still here. If there was
a good alternative available, I would personally be somewhere else by
now.


-- 
erland

Erland Isaksson
'My homepage' (http://erland.isaksson.info) (Install my plugins through
Extension Downloader)
(Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse,
Custom Scan,  Custom Skip, Multi Library, Title Switcher and Database
Query plugins'
(http://wiki.erland.isaksson.info/index.php/Category:SlimServer))
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View this thread: http://forums.slimdevices.com/showthread.php?t=80421

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