mherger;695679 Wrote: > > i think it would make a lot of sense for you guys to implement some > bugs > > that have a lot of votes, why not do that? do you guys care about > votes > > or no? > > We do. Probably not at the level some might want us to care, but still. > > Keep in mind that even 100 votes only represent a very small fraction > of > our users. Other important channels are eg. the questionnaire every new > > customer is invited to fill in after he registers for a product. > -- > Michael
i have to say, that while i appreciate your honesty, this is the worst possible response b/c it just goes to show you guys ignore feedback. first of all, there is only one bug with 100 votes. so by your measure, no bug means anything, b/c no bug has enough votes to matter. secondly, its nonsense to disregard votes. presidential polling that is ACCURATE is only a small fraction of the overall population, sometimes not even 1000 in the sample for a country of over 300 MILLION. bug votes are the same thing. and the barriers to bug voting need to be kept in mind. your answer, to me, says: "we do NOT care about voting, b/c it isn't representative of anything statistically important." that is a SAD state of affairs imo. and it means you guys aren't taking cues from users. mherger;695743 Wrote: > > And the larger fraction live with the bugs and or don't know how to > > file a bug report or vote on one. > > They can get in touch with support. Support probably can't help, but > they > would raise issues if they got repeated complaints about the same > problem. > -- > Michael wow, wonderful. number 1, support has nothing to do with certain bugs or enhancements. people aren't going to call support over bug 142 for instance, which you call one of the oldest and most popular bugs. support is for immediate showstopping issues. votes on bug tracker meanwhile should absolutely help guide the road map, as they are a good idea of whats important to the SB population. i'm not saying they should rule alone, but you guys need to stop IGNORING them, which is what has gone on for YEARS now. -- MrSinatra www.lion-radio.org using: sb2 & droid (my home) / duet & ipeng (parents' home) - sbs 7.7.2b - win7 ie9 & xp pro sp3 - p4(ht) 3.2ghz, 2gig ram - 1tb wd usb2 raid1 - d-link dir-655 - 55k+ mp3/flac ::VOTE FOR 'BUG 15604' (http://bugs.slimdevices.com/show_bug.cgi?id=15604)!!!:: ------------------------------------------------------------------------ MrSinatra's Profile: http://forums.slimdevices.com/member.php?userid=2336 View this thread: http://forums.slimdevices.com/showthread.php?t=94109 _______________________________________________ beta mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/beta
