MrSinatra;695845 Wrote: 
> 
> you say votes and forums etc are no good for the devs to take cues
> from...  so just how then do you propose they do it?  u make some valid
> points but you seem to have a defeatist attitude.  i don't mean that in
> a personal way, but when you say "you've given up" etc it seems that
> way.  they used to ENCOURAGE VOTING, like Chris Owens, logitech
> employee, remember him???  now thats no good?
> 
I think votes is a good way for people to tell Logitech what they wish
to be implemented, so people should vote and Logitech does include
votes as one factor when they consider if something should be
implemented. 

But I don't think you can trust votes strictly as long as it's as hard
as it currently is to vote, you need to register a separate account and
you need to find the bug among the thousands of bugs available in
bugzilla. The reason some bugs have more votes than others are often
that they have been promoted by someone in the forum to make people
realize the bug exist and is possible to vote on. Also, I would suspect
that it's probably less than 5% of the Squeezebox owners that spend time
on this forum on weekly basis and of those 5% only a small sub set is
registered in bugzilla so they can vote on bug reports and enhancement
requests. It's easy to think that all Squeezebox owners read this forum
every week because most of the experienced community members do, but in
reality this isn't the case. Also there are probably a lot of users
that doesn't even have a forum account but still reads the forum
without being registered on it.

MrSinatra;695845 Wrote: 
> 
> i haven't given up in the sense that i do think a reasonable,
> non-personal argument can be made that the devs, who btw WORK FOR
> LOGITECH, (i don't accept this deflection argument of good guys vs bad
> guys, which is insane in a corporate environment, you all are one
> entity imo), should takes cues to the roadmap from votes for bug
> tracker.  how is that not reasonable?  michael says they do, but when u
> have a bug like 142 sit DEAD for as long as it does, how can anyone
> believe that?
> 
142 is not a bug, it's an enhancement request.

It's pretty obvious that Logitech and Slim Devices have decided to stay
away from smart playlists and this also makes ratings completely
uninteresting as their primary usage is together with smart playlists.
In my mind, both 142 and 380 needs to be implemented to get something
that's useful, else they will still have a dependency to third party
solutions.

I've probably caused this scenario partly myself since the need become
less obvious when there was a working third party solution through
TrackStat/SQLPlaylist in 2006. Maybe it would have gotten higher
priority if I hadn't released TrackStat/SQL Playlist, I don't know, but
the main reason I released them was because I wanted to show the
potential and I wanted the functionality myself and didn't want to wait
for Slim Devices to realize it was important.

MrSinatra;695845 Wrote: 
> 
> frankly, it seems to me it is completely reasonable to suggest that
> they could implement ONE top ten voted bug per official release.
> 
Reasonable, yes, but you won't get any commitment, in same way as you
won't get any commitment from Apple, Microsoft, Sonos, Google or any
other serious company regarding new features.

What you will get is what Michael already has said, they will consider
the votes when deciding what to include.

The reason enhancements like 142 hasn't been implemented is
strategically, it's not because they don't care about votes, the same
thing is also the reason for the top most voted feature regarding
Grooveshark (which is related to legal issues). I would guess that most
of the bugs/features on the top 10 list have a reason why they haven't
been implemented, either it's not in line with Logitech strategies or
they have negative side effects for some user category or they require
a large development effort but won't generate enough revenue.
Personally I would prefer that Logitech just closed enhancements they
don't plan to fix with a "Won't fix" resolution, because that would
make it clear for everyone what the strategy is, but in reality I
understand why they don't want to do that because it will make some
people upset when someone says that their favorite bug/enhancement
won't be fixed, it causes less critique if they just ignore it. Target
Milestone = "Future" or "New Schema" does in reality mean the same
thing as "Won't fix" in most cases, at least in my mind.

As a side note, the Spotify enhancement request got exactly 100 votes
and that one got implemented, so did a number of other bugs which also
have a lot of votes:
http://bugs.slimdevices.com/buglist.cgi?query_format=advanced;votes=10;bug_status=RESOLVED;bug_status=VERIFIED;bug_status=CLOSED;columnlist=bug_severity%2Cpriority%2Cop_sys%2Cassigned_to%2Cbug_status%2Cresolution%2Cshort_desc;resolution=FIXED
So I guess this could be an indication that they do care about votes.


-- 
erland

Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets (both free and commercial)'
(http://wiki.slimdevices.com/index.php/User:Erland). 
If you like to encourage future presence on this forum and/or third
party plugin/applet development, 'consider purchasing some plugins'
(http://license.isaksson.info))
Interested in music discovery ? See 'Social Music Discovery (SMD)'
(http://forums.slimdevices.com/showthread.php?p=656713) project.
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