71. Be kind, considerate and courteous. But also be shrewd and know when to
be tough and

courageous.

This is the mark of a well-defined character and you will surely command
respect.

It is most useful to read books on friendliness and enhancing relationships
by

being a good listener, showing others sincere appreciation and refining
other interpersonal

skills. But, to truly succeed, one must also recognize that worldly wisdom
and

shrewdness are essential skills to foster. Become an expert in human
psychology and be

able to read the essence of people. Never be taken advantage of and be aware
of the

politics around you. Stay above petty gossiping and office politics but
appreciate that

they indeed exist and know what goes on behind your back. Every great leader
does.



72. Create your image as a highly competent, strong, disciplined, calm and
decent individual.

Find that crucial balance between working on the image that you project to
the rest of the

world and your inner character. Create a sense of mystery about yourself as
the truly wise

never show their hand. Do not tell everyone everything about yourself, your
strategies

and your aspirations. The successful citizens of this world think thrice
before they speak

because a word uttered can never be retrieved. Make things look easy and
people will say

you are naturally gifted. Speak only good things and people will flock to
you. Never

speak ill of others and all will know you will not malign them behind their
backs. Build

your character and live a highly principled life.



73. Familiarity breeds contempt is a very good rule. The stars remain far
above the Earth.

You must keep a distance from all but your closest of relations.

Once people see everything of a leader he loses his aura and with it the
authority and mystique he may have created.

*For example*, Ronald Reagan was known to many as an excellent leader. He

carefully cultivated his image of a folksy, considerate politician who kept
the interests of

the United States first and foremost in his mind. At gatherings of world
leaders, he

commanded attention and respect in his dark suits, surrounded by the
trappings of power

such as political aides, security officers and a convoy of limousines. As
soon as he

appeared, thoughts of authority and power came to our minds. Did you ever
see the

President with his shirt off swimming at his pool? How about in his dressing
gown after

waking up after one of his long sleeps, hair tousled and beard grown?
Reagan's handlers

never allowed such glimpses because they detract from the perception of
authority. The

American nation was not exposed to these sights. In the Clinton Era things
changed and

you saw the President eating Big Macs and wearing baseball caps with a full
business

suit. Whilst these scenes may be endearing to the public, there is little
doubt that

President Clinton was more familiar to us, merely another one of us and,
unlike the stars

above, much closer to the ground.



74. Learn to organize your time.

It is incorrect to say that by becoming a meticulous time manager and living
by a carefully defined schedule you become rigid and nonspontaneous.

Rather, proper organization allows one to accomplish those goals which are

truly important as well as enjoy leisure time. Good time management offers
more time

for fun and relaxation - not less. These important periods are scheduled
into the week just

like other commitments which may appear more pressing. Neither are
sacrificed. Also,

discipline yourself and stop wasting time on all those immediate and
pressing but

unimportant tasks (i.e., the ringing phones) and concentrate on the
activities that are truly

meaningful to your life's mission. Such activities include time for
self-renewal and

reflection, time forging relationships built on trust and mutual respect,
time for physical

fitness, time to read and think deeply and time serving others in your
community.



75. Keep well-informed about current events, the latest books and popular
trends.

Many peak performers read five or six papers a day. You don't have to read
every story of every paper.

Know what to focus on, what to pass by and what to clip out and read at
another

time (many successful people scan scores of magazines and papers, clipping
out articles

of interest; these articles go into a file folder which can be read in your
down time).



Knowledge is power. Whether you are an entrepreneur, a corporate leader or
someone

leading a family, you can profoundly change your life and the lives of those
around you

with a single idea. Just ask Gates, Edison and Bell.

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 "Society does not go down because of the activities of criminals But
because of the inactivities of the good people"
 - Swami Vivekananda

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