From: Jagan Mohan Reddy [mailto:drjaganmohanre...@gmail.com] Sent: 16 January 2012 11:23 To: Subject: Stop Emailing and Pick up the Phone <http://links.mkt3142.com/ctt?kn=8&ms=Mjc0NjIzOQS2&r=Mzc4OTg1Njg2S0&b=0&j=Mz Y4MDk0NzkS1&mt=1&rt=0> Stop Emailing and Pick up the Phone Email has fundamentally changed the way we interact. But, it cannot replace live conversation. This especially applies when resolving a conflict or communicating an important business decision. Far too many people try to do sensitive business via email. This is problematic because tone and context are easy to misread. In a live conversation, how one says something is as important as what they are saying. Without inflections and intonations, it's hard to understand the feelings behind the words. In fact, email-based conflict often escalates because you aren't forced to be as thoughtful as you would be in a one-on-one conversation. Next time you have a delicate or complex issue to discuss, take your hands off the keyboard and pick up the phone. -- Dr A Jagan Mohan Reddy PROFESSOR IPE Hands that serve are holier than the lips that pray -- You received this message because you are subscribed to the Google Groups "BETTER PERSONALITY GROUP" group. To post to this group, send email to better_personality@googlegroups.com. To unsubscribe from this group, send email to better_personality+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/better_personality?hl=en.
