I had a few bugs in the tracker, that were actual bugs, but took a exceedingly long time to sort out and then work around, then not fix because the work around was sufficient. One nice thing would be a place at BA where a bug could get looked at and confirmed as a bug, then submitted, the community is pretty quick to point out stuff they have felt with. On Jul 1, 2014 12:07 PM, "Sergey Sharybin" <sergey....@gmail.com> wrote:
> I totally support the proposal. We can start doing it right away :) > > > On Wed, Jul 2, 2014 at 12:36 AM, Campbell Barton <ideasma...@gmail.com> > wrote: > > > Recently we've been getting more bug reports, and its getting to a > > point where I don't think we can usefully manage them. > > Or, to do so, takes more and more time away from development. > > > > A lot of the work ends up being communication and many times they > > aren't even real bugs. > > Just the time to reply to issues, ask user to follow our guidelines > > and submit blend files, > > asking what version of Blender they use etc... > > > > Its demotivating to have 100's of reports and try tackle the bug tracker, > > only to find many reports which are in some unknown status where > > nobody can redo the problem or understands what it is. > > > > Even being more strict and moving issues to TODO, only helps so much. > > > > So I'd like to do this a bit different: > > > > > > Proposal > > ======== > > > > * add "Blender: Unconfirmed" project. > > > > * If we get a valid bug report but can't redo it, we move immediately > > to "Blender: Unconfirmed" with a canned response. > > > > * 2 other people need to check the report. > > > > * If after 2 weeks nobody can redo the issue, we close it. > > > > > > > > This means users have some more responsibility to have others check > > bugs, and redo. > > > > It does risks closing valid issues sometimes, but at this point we > > just have a bugs nobody can redo and nobody replies > > to, so they arent useful to have open. > > If the bug really happens for others probably it gets reported again > > anyway. > > > > Of course if a report is incomplete we still mark as incomplete, if > > its a TODO, move it, > > this is for valid reports which give steps we can follow, but no way > > to redo the bug. > > > > > > > > Examples > > ====== > > > > - https://developer.blender.org/T40881 > > - https://developer.blender.org/T40877 > > - https://developer.blender.org/T40870 > > - https://developer.blender.org/T40864 > > - https://developer.blender.org/T40858 > > - https://developer.blender.org/T40838 > > - https://developer.blender.org/T40788 > > - https://developer.blender.org/T40787 > > - https://developer.blender.org/T40784 > > - https://developer.blender.org/T40753 > > - https://developer.blender.org/T39591 > > - https://developer.blender.org/T34962 > > - https://developer.blender.org/T39467 > > > > > > -- > > - Campbell > > _______________________________________________ > > Bf-committers mailing list > > Bf-committers@blender.org > > http://lists.blender.org/mailman/listinfo/bf-committers > > > > > > -- > With best regards, Sergey Sharybin > _______________________________________________ > Bf-committers mailing list > Bf-committers@blender.org > http://lists.blender.org/mailman/listinfo/bf-committers > _______________________________________________ Bf-committers mailing list Bf-committers@blender.org http://lists.blender.org/mailman/listinfo/bf-committers