How Managers Can Use Coaching Skills - Top 7 Skills
Tim Hallbom
(President-NLP and Coaching Institute)
&
Ashley Warrenton Smith
(President, Catalyst Consulting)
We interviewed a sampling of 30 successful managers who ranged from
entrepreneurial companies to Fortune 50 and from Chair & CEOs to front line
managers. We asked them to identify the challenges they faced in obtaining
high performance from direct reports; how they currently coach direct reports
to achieve higher performance; what coaching meant to them; whether they had
ever been coached and, if so, what worked for them about it; skill sets that
managers need to be effective at coaching; and, finally, have most of the
managers they worked with had the skill sets they needed to coach effectively.
Ask high impact questions that draw out the highest and best thinking in
your direct reports to help them develop their own answers and move them to
action.
Focus upon what is working rather than to try to fix problems.
Stay focused on the results you want.
Build rapport & trust make it safe for reports to speak their minds.
Hold your direct reports accountable. You get what you expect.
Listen deeply with your eyes, ears, & heart.
Model what you desire from your direct reports. Walk your talk.
Tjia Irawan
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