Thank you for your reply to some of my questions.  My responses and other
questions follow.

On Thu, 4 Oct 2001, CisMail wrote:

> Thank you for your comments and suggestions.  Unfortunately, as with any of
> our routes, passengers always take precedent over transporting bicycles.
> There are some restrictions on when bicycles can be transported.  Bikes are
> not permitted on the trains heading downtown during the morning peak hours
> or on the train during the return trip from downtown during the afternoon
> peak hours.  There are a huge amount of riders travelling at those times and
> it would be unsafe to load them onto already crowded trains.  However, bikes

With such large numbers of passengers at those hours, it sounds as though
you could very easily justify providing more frequent service to alleviate
the overcrowding and eliminate the reason for RTD's bicycle commuter ban.
(By a ban, I mean during traditional commuting hours, when access is MOST
needed.  I acknowledge that you allow some bicyclist use of LRT during
"off peak" hours.)

I also wonder whether it would be feasible to provide racks for bicycles
on the outside of the trains, as you have on the front of your diesel
buses, to provide additional capacity.  If not on the outside of the
trains, bike racks _in_ the trains would resolve the hypothetical safety
concerns.

Even better would be to have a specifically-designated bicyclists
car on the trains that make the more heavily used commuting runs if
hypothetical safety problems resulting from "inter-modal" conflicts are
your concern.  As a bonus, that kind of commitment to socially and
environmentally responsible transportation would be a great promotional
asset to RTD in encouraging more transit use and less solo automobile
commuting.

Please understand that peak hours are _precisely_ the time that most
bicycle commuters--like most all other commuters--would most need to
travel on mass transit if their trips to work are such that transit use is
a necessary or desirable component of an otherwise human-powered commute
(e.g., for lack of safe bicycle routes and/or too long a ride for some
people to make the entire trip by bicycle).  For those whose origin or
destination is not adequately served by transit, the only alternative to a
bike-and-transit trip might be private automobile use--exactly the sort of
thing it is your agency's mission to reduce.

Bicyclists aren't likely to be any different from other commuters
(motorvehiclists or transit-only riders) with respect to their predominant
times of work and direction of travel.  So why should they be treated any
less favourably than other transit users?  Certainly a bicyclist should
not be treated worse than someone who burns gasoline in an already
polluted metropolitan area to arrive at a park and ride or other train
station/stop.  I wonder how many bicycle commuters or would-be bicycle
commuters who are otherwise beyond convenient access (geographically or
because of RTD scheduling) to RTD routes at one or both ends of their
commute end up driving motor vehicles to and from work because of your
bicycle-unfriendly policies?

[For those bicycle-and-transit commuters who might not need to take their
bicycles on the trains because they are able to reach their destinations
by transit--rather than needing to continue their trips by bicycle beyond
the convenient reach/schedule of a transit route--do the park and ride
stations have secure bicycle parking (i.e., bicycle lockers) available in
proportionate numbers to the motor vehicle parking spaces provided at each
of those locations?  After all, the area occupied by a single motor
vehicle parking space could accommodate at least three or four bicycle
lockers, therefore serving many more transit users per land area devoted
to park-and-ride.  If you do not have them now, what are your plans for
adding them as a way to achieve parity with the park-and-ride access you
now provide for motorvehiclists?]

Bicycle commuters and public transit utilities are both seeking the same
goals--to reduce motor vehicle congestion and pollution.  We need to work
together in pursuing efficient and clean transportation.  Banning
bicyclists when access is most needed is contrary to that common goal and
a cooperative spirit.

> can be accommodated during peak hours if you are travelling in the opposite
> direction of regular commuter traffic where much lighter passenger loads
> will be experienced.
>
> I consulted our Light Rail department on this and they stated that
> passengers would not be asked to exit the train, but they might be asked to
> wait for the next train if there was a heavy passenger load.  That rule is
> to discourage passengers from attempting to load their bikes on an already
> crowded train.  In addition to the passenger safety concerns, a fellow
> passenger could also step back and inadvertently damage the bicycle.  This
> rule simply means if an RTD official were to ask you to exit for safety's
> sake, you should do so.  The passenger should be able to board the next
> Light Rail.  This would be a very rare occurrence, as passengers are not
> normally asked to deboard, although the train may fill up enroute.
>
> The webmaster also received the comments in your e-mail to him and forwarded
> those to us at well.  The webmaster only takes comments pertaining to the
> website itself.  Any other issues would be handled through Customer Service
> on the forms provided.  Thank you for your input.
>
> Karen Campbell
> Customer Service Correspondent

-- 
Now go have a beer,
Bob Paolino           NOTE: Please change your address books
Madison                     by dropping the "earth" from the address!
I can taste my beer; can you?  Support your local craft brewers!


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