What follows is the only official response I have seen
from Kryptonite on the U-Lock/Bic Pen issue to date.
It certainly does not address any intentions the
company may have to issue, or not issue, a recal of
old product or offer dicounts on new product to those
of us with tubular cylinder style locks.
-martin
******************************************************
We understand there are concerns regarding tubular
cylinders used in some Kryptonite locks. The tubular
cylinder, a standard industry-wide design, has been
successfully used for more than 30 years in our
products and other security applications without
significant issues.
The current Kryptonite locks based on a tubular
cylinder design continue to present an effective
deterrent to theft. As part of our continuing
commitment to produce performance and improved
security, Kryptonite has been developing a disc-style
cylinder for some years. In 2000, Kryptonite
introduced the disc-style cylinder in its premier line
of products, the New York series. In 2002, Kryptonite
began development of a new disc cylinder system for
both its Evolution and KryptoLok product lines, which
currently use the tubular cylinder design. These
products are scheduled to be introduced in the next
few weeks.
We are accelerating the delivery of the new disc
cylinder locks and we will communicate directly with
our distributors, dealers and consumers within the
coming days. The world just got tougher and so did our
locks.
Deb Dow
Kryptonite Customer Service
437 Turnpike St
Canton, MA 02021
781-828-6655 x 258
781-821-0780
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