Tim wrote:
[snip]
> Please let me know my options. Thanks.
> 
> tim wong
> 
> and the dimwitted response:
> 
> Tim,
> Your policy covers for a routine eye exam for eyeglass wear through the 
> Hatchery Hill clinic. Bike racks are available at Hatchery Hill Clinic . The 
> Capitol City Bike Path runs near the clinic, making it accessible from 
> downtown. If you would like more information on this, please select the 
> Hatchery Hill Clinic information on the GHC website and you can access the 
> bike path map.
> 
> Sue
> GHC Member Services 
> 
> and my response to her:
> 
> Sue,
> 
> You do know how to add insult to injury.  Have you ever gone to the Hitler 
> Hill Clinic via the Capital City bike toll road?  How long did it take? 

[snip]

Come on, Tim.  FerGawd'sSake, they do have a bike trail nearby, what more do 
you want (and isn't it true that just any bike trail will do)??  If they had 
the clinic in Stoughton, but there was a bikeway near the clinic, it would be 
okay for it to be the default location for all Dane County members, too, right? 

I think the car-equivalent response from "member services" would be that if 
there's a paved road going there, it's accessible, that distance/location is 
not important.

"Your policy specifies coverage located in Milwaukee, but there are paved roads 
near the clinic there, so you can drive 70 miles each way and it shouldn't be a 
problem for anyone."

Sheeesh!

I had a horrible situation with Group Death some years ago that led me to 
switch medical plans when I had the opportunity (unfortunately, the timing of 
the injury and discovery of the faulty diagnosis was such I had just missed the 
open enrollment period and had to go almost a full additional year without 
treatment because they denied my referral request elsewhere, leaving me with 
the rather limited options of either doing nothing or taking my chances with a 
UW-H surgeon who raised far too many suspicions when I visited him (and I soon 
afterward learned from multiple sources that he had a horrible reputation and 
my instinct to run away as quickly as I could was quite well-founded).


BTW, this is what I see on the GHC website:

 Clinic Locations
        
GHC Clinics
       Capitol Clinic • located downtown Madison
       DeForest Clinic • located in northeast Dane County
       East Clinic • located in Madison's northeast side

...technically, I think this may still officially be in Madison, although it 
may as well be Sun Prairie, it's so far out.

       Hatchery Hill Clinic • located in Madison's westside

...but this is blatantly false.  It's on the southside, not the westside, and 
it's in Fitchburg, NOT in Madison at all.

       Physical Therapy  • located in Madison's Princeton Club West.
       Sauk Trails Clinic • located in Madison's west side

Additional Dane County Clinics
       UW Family Practice Clinics
       UW Health - University Community Clinic Network


Now go have a beer,

Bob Paolino

"Are Canadians just Americans who carry hockey
sticks instead of guns,
  or is there more to it than that?"
                           --"This Canadian Existence"
                                 Wisconsin Public Radio

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