On 06/13/10 15:55, Merton Campbell Crockett wrote:
Providing access to the web-based tools to IT personnel might not be
that big of a challenge;
Excellent!
however, the problem remains: Using "nslookup"
is an ingrained behavior for the general user.
I would assert that "the general user" has no idea what nslookup is, or
even how to open a windows command line. I can't speak to what passes
for "the general user" in your environment however.
It produces the "wrong"
answers. The result is unnecessary service requests that must be
processed. In my mind, this is the problem that needs to be addressed.
Then you're back to replacing and/or removing nslookup on each desktop
(assuming of course that you've ruled out a preemptive user education
program pointing users to the tool that you're going to create).
Doug
--
... and that's just a little bit of history repeating.
-- Propellerheads
Improve the effectiveness of your Internet presence with
a domain name makeover! http://SupersetSolutions.com/
_______________________________________________
bind-users mailing list
bind-users@lists.isc.org
https://lists.isc.org/mailman/listinfo/bind-users
