Software tools allow people to manage the clutter that threatens to 
overwhelm their daily lives 
By MICHAEL TOTTY
–Mr. Totty is a news editor for The Journal Report in San Francisco.
December 11, 2007 
It’s an axiom of the computer age: The very technology that was supposed 
to make us more productive has instead overwhelmed us with more work, too 
much information and a blurred line between the office and home. And we’ve 
repeatedly turned to software to get more organized. But can it really 
help? 
Sometimes, yes. Users have found a batch of software tools that can help 
manage the flood of assignments, projects, calls, reports, meetings and 
emails that fill our work days. By themselves, the tools are only modestly 
useful, users and productivity experts say. But used as part of a broader 
organizing system, they can make it easier to store, sort and retrieve the 
stuff that clutters our lives. 
An obsession with personal-productivity tools isn’t new — remember the 
cult of the Filofax? But interest in them is growing, partly because 
people feel increasingly snowed under at work. Desperate knowledge workers 
are also flocking to the dozens of Web sites devoted to “lifehacking” — 
practices for solving everyday problems. 
Still, while there’s a lot of software to choose from, picking the right 
solution isn’t always easy. Different tools work best for different 
people; for some, pen and paper is still the most useful. Some people can 
get by with software for generating and managing to-do lists, while others 
need some way to keep track of all information associated with their daily 
tasks. Some jobs require better ways of storing, organizing and retrieving 
massive quantities of information. 
Here’s a look at tools that help with those different tasks. 
complete article at 
http://pkab.wordpress.com/2007/12/13/operationoverload/ 

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