I had three customers call me today, all of them on Bell business DSL, complaining that they could receive calls, but couldn't place outgoing calls. The phones would register, the voicemail indicators worked fine, the BLF lamps lit and extinguished when they should, but any outgoing calls timed out.
Further analysis showed that outgoing INVITEs from the customer site were being dropped, but REGISTER, NOTIFY, and media packets made it through without difficulty. This happend to all my customers using Bell, and none of the customers using anyone else for internet connectivity. I have eliminated hardware failure by authenticating to a different DSL provider using the same equipment (it worked fine with a Packetworks account). Has anyone else experienced the same problem? I would like to think that this is just an oversight on their part, so I am following up with them. If it is intentional, is there any rules against it? Rogers portable internet seems to have the same "filter", except that theirs blocks incoming INVITES as well. -- Tim St. Pierre IP telephony specialist sip://[EMAIL PROTECTED] Toronto: 647 722 6930 Toll-Free 1 888 488 6940 [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
